Power Equipment Manager at Theisen's Home-Farm-Auto

Power Equipment Service ManagerEmployment Type: Full TimeSupervisor: Store ManagerJob DescriptionWill be responsible for all aspects of our Power Equipment Sales and Service ensuring all product Theisens sells and services puts our customer first. This position will require all warranty information is recorded tracked and reported to the CMO while maintaining a qualified sales and repair team.Qualifications2 years management experience2- or more years of Vocational training or hands on experience working in the Power Equipment FieldKey ResponsibilitiesProvide excellent customer service by having a strong understanding of products and services to address customer questions.Maintain sales and service staff in all locations as establishedMaintain warranty program track and report reimbursements for all vendorsCoordinate logistics for warranty repair for shops without repair centersMaintain training requirements for techs and support staffMaintain general knowledge of all products may need to have expertise in specific product areasMake product recommendations and attend trade showsExplain benefits and features of merchandise to customers and suggest add-on merchandiseReview P&L statements budgeting and Cap X needsMaintain cleanliness pricing and ensure Brand levels of appearance are maintainedRequired Knowledge Skills and AbilitiesTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Great customer service skillsSthil Silver/Gold Certification is preferredBasic math skillsExhibit a high level of integrity and business ethicsAbility to answer phones and learn cash register functionsFamiliar with forklift and pallet jack operations and the ability to be certified to run a forkliftExcellent verbal communication skillsPossess a positive attitude good listening skills and an outgoing personalityVocational or College degree or relevant Power Equipment work historyAble to manage a team and communicate effectively to others in the organizationPhysical DemandsFrequent physical demands include lifting up to 50 lbs. walking standing bending reaching dexterity and light grasping. Occasional physical demands include lifting over 50 lbs. climbing stairs squatting and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.Work Environment and Working ConditionsWork will normally be performed inside of the store facility; however some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns cuts electrical explosive and mechanical. Due to the nature of the work associates may be exposed atmospheric conditions such as dust fumes odors and poor ventilation. For the safety of our associates all associates may be required to wear protective devices from time to time depending on the job/task being performed.BenefitsPart-Time and Full-Time Eligible:Competitive match on 401KPTOHolidaysBirthday-off with payAssociate discount and many other benefitsFull-Time Also Eligible:Health insuranceDental insuranceVision insuranceFlexible spending accountsShort-term and long-term disabilityCompany Culture and ValuesAt Theisens our company culture is built on a foundation of respect collaboration and service to our communities. We believe in putting Customer First working together as One Connected Team and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisens we strive to make a positive impact on our customers our communities and each other creating a workplace where hard work dedication and innovation are celebrated.Theisens is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race color sex (including pregnancy) age national origin religion sexual orientation gender identity disability status as a veteran or any other federal state or local protected class.Required Experience:Manager Key Skills Load & Unload,Project / Program Management,Time Management,Calibration,Industrial Equipment,Agriculture,Asset Management,Materials Handling,Mechanical Knowledge,Maintenance,Equipment Repair,Troubleshooting Experience: years Vacancy: 1