Practice Administrator DFW, TX at Integrative Emergency Services

Integrative Emergency Services LLC (IES) is seeking a Practice Administrator.This role providesoperational support to Medical Directors and Emergency Room Physicians and APPs associated with our hospital partner(s). This role acts as the primary liaison and coordinator between IES Operations the Provider Group and Hospital administration.Current needs is to primarily provide support to 8 of Emerus neighborhood-based micro-hospitals in the Dallas-Fort Worth area. Subject to periodic site visits based on organizational needs.IES is dedicated to cultivating best practices in emergency care providing comprehensive acute care services creating value and supporting patients employees clients providers and physicians in pursuit of the highest quality health care.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the may be assigned.Establish and maintain strong relations with Medical Directors Hospital Administration ManagersClinicians NursingPAand other IES personnel. Ensure timely completion and maintenance of fair and adequate Clinician schedules including but not limited to importing into databases and releasing to Clinicians. Ensure all shifts are covered and resolve call outs in a timely manner.Provide administrative support to the department to include the Medical Directors Clinicians and support staff. Facilitate connections with appropriate personnel for further assistance when required. Assist leadership team with support on operational needs. Communicate day-to-day operational issues with clinical leaders timely. Schedule and coordinate meetings agendas minutes and calendars. Answer and screen Clinician calls. Participate in and organize education social and quality events as requested. Maintain proper documentation including but not limited to assisting with writing Standard Operation Procedures (SOPs) and implementing and maintaining appropriate employee records at the site level.Maintain clinical and/or operations dashboards as requested. Run and/or create reports as assigned which could include tracking and trending data. Monitor and report metrics as assigned.Assist with development and execution of operational strategies and planning activities. Provide input and adhere to all processes.Partners with IES departments including but not limited to Payroll HR Credentialing & Enrollment and Recruiting on processes and/or requests. Provide process inputs to other departments timely. Ensure new hires are oriented trained and new hire checklist is completed. Coordinate training/educational courses to include shadow/orientation shifts.QUALIFICATIONSKnowledge Skills Abilities:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Effective oral written and interpersonal communication skillsStrong organizational skillsCustomer service orientationDemonstrated skills in the successful completion of multiple simultaneous and rapidly emergent tasks Ability to establish and maintain positive working relationships with management business units vendors suppliers and customersAbility to effectively present information and respond to questions from groups of managers clients customers and the general public.Proficiency with MS Office applicationsDetail orientedAbility to use discretion appropriately and maintain confidentialityAbility to read write and speak English proficientlyEducation / Experience: Include minimum education technical training and/or experience preferred to perform the job.Required:High school diploma or GEDMinimum 2 years medical office management or related experiencePreferred:Bachelors degree6 months scheduling experienceExpertise with Microsoft Office Suite and other desktop systemsPHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Specific vision requirements include the ability to see at close range distance vision peripheral vision depth perception and the ability to adjust focusWhile performing the duties of this job the employee is regularly required to talk and hearFrequently required to stand walk sit use hands to feel and reach with hands and arms. Includes ability to walk through hospital-based departments across broad campus settings including Emergency Department environmentsPossess the ability to fulfill any office activities normally expected in an office setting to include but not limited to:remaining seated for periods of time to perform computer-based work participating in filing activity lifting and carrying office supplies (paper reams mail etc.)Occasionally lift and/or move up to 20-25 pounds Fine hand manipulation (keyboarding)WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Hospital office environmentsIncluding but not limited to:Emerus Neighborhood HospitalsAubrey: 26791 US Highway 380 E. Aubrey TX 762277Murphy: 511 FM 544 Suite 100 Murphy TX 75094Rockwall: 1975 Alpha Suite 100 Rockwall TX 75087Colleyville: 5500 Colleyville Blvd Colleyville TX 76034Keller: 620 S. Main Suite 100 Keller TX 76248Grand Prairie: 3095 Kingswood Blvd Grand Prairie TX 75052Mansfield: 1776 US-287 Suite 100 Mansfield TX 76063Burleson: 12500 South Fwy Suite 100 Burleson TX 76028Monday - FridayFrequency of travel to site(s) can vary from weekly to biweekly to monthly based on needsThe noise level in the work environment is usually lowTRAVELTravel to other hospitals and occasional offsite educational events and/or training may be required as dictated by business needs.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.The company is committed to creating a diverse inclusive and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age race religion nationality sexual orientation gender identity or expression disability or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds experiences and abilities and believe that the unique experiences of our team drive our success. Required Experience:Senior IC Key Skills Practice Management,Veterinary Experience,Enterprise Architecture,Office Manager Experience,Enterprise Software,Healthcare Management,IaaS,TOGAF,Medical office experience,Conflict Management,COBIT,Customer relationship management Employment Type : Full-Time Experience: years Vacancy: 1