Principal Enterprise Architect - Customer Channels & Corporate Apps at Blue Star Partners LLC

Job DescriptionJob DescriptionJob Title: Principal Enterprise Architect – Customer Channels & Corporate ApplicationsLocation: Hybrid – Columbus, OH (Onsite Tuesday and Wednesday; Remote Monday, Thursday, and Friday)Duration: 6/16/2025 – 6/15/2026 (Possibility of Extension)Rate: $75 – $85/hour (Based on experience)Contract Type: W-2 only (U.S. Citizens and Green Card holders only; no C2C or sponsorship)Position OverviewWe are seeking a highly experienced Principal Enterprise Architect with expertise in customer channels and corporate application architecture to support enterprise-wide transformation initiatives at a utilities client. This role focuses on guiding the design and integration of customer-facing and corporate systems, including HR, marketing, supply chain, sales, and service platforms.The selected candidate will report to the Head of Architecture and work across Application Development, Infrastructure, Security, Data & Analytics, and PMO teams. A skills assessment will be required as part of the evaluation process.Key ResponsibilitiesProvide architectural leadership across customer channel and corporate systems, including commerce, CRM, HR, marketing, and supply chain applicationsDevelop and maintain enterprise architecture blueprints, transformation roadmaps, and reference models aligned to business objectivesLead solution design reviews and architecture governance processes, ensuring standards, scalability, and securityCollaborate closely with business stakeholders to align application strategy with enterprise objectives and technology standardsDrive integration strategies and API-first design approaches across platforms such as Salesforce, SAP, and ServiceNowFacilitate architecture planning across core capability areas including customer experience, composable architecture, and intelligent automationMentor and support junior architects across teams, and contribute to knowledge-sharing initiativesGuide adoption of best practices in DevSecOps, runtime environments, and secure application developmentRequired Qualifications10+ years of enterprise architecture experience, including oversight of corporate and customer-facing applicationsExperience leading architecture across multiple domains such as Salesforce, SAP, HR, Marketing, and Customer Service systemsStrong knowledge of application modernization, cloud migration strategies, and corporate IT platformsExperience with API-first architectures, cloud platforms (Azure/AWS), and on-prem to cloud migrationsHands-on knowledge of tools and technologies including:Salesforce, SAP, ServiceNowConcourse, Copado, Copilot, Docker, Gearset, GitHub, Jenkins, Kubernetes, PostmanFamiliarity with architecture domains including:Agile Development, AI/ML, Integration, DevSecOps, HR, Customer Service, Marketing, Supply Chain, Runtime Environments, and SecuritySkills and CompetenciesStrong cross-functional communication and stakeholder management skillsDeep understanding of composable architecture, microservices, and customer engagement platformsKnowledge of TOGAF, ITIL, and enterprise architecture tools like LeanIXProficient in Microsoft Office tools including Word, Excel, PowerPointDemonstrated leadership in:Organizing and Setting PrioritiesManaging and Measuring WorkMotivating OthersBuilding Peer RelationshipsDriving Continuous ImprovementEducation & CertificationsBachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)Certifications in enterprise architecture (e.g., TOGAF) or cloud/application platforms (e.g., Salesforce Architect, AWS/Azure certifications) are strongly preferred