Principal Product Manager at Blue Cross and Blue Shield of North Carolina

Job DescriptionAs a Principal Product Manager, you will oversee product roadmaps, strategy, and vision for strategic product offerings across all business units and domains. In this capacity, you will collaborate with leadership to identify critical strategic business challenges and ensure that robust, scalable cross-domain solutions are developed, maintained, and presented to stakeholders. You will engage closely with business partners to prioritize product enhancements and overall development in alignment with evolving strategic objectives. Recognized as the subject matter expert in your products, you will play a key role in guiding the organization's vision for analytics self-service and advancing our capabilities in areas such as Generative AI.What You'll DoIdentify high priority strategic business problems and product capabilities needed to solveDefine product requirements based on competitive analysis and market research.Prepares projections, analyzes potential operations and identifies the steps necessary to manage/enhance multiple lines of businessConduct market research to define product direction and design, plan, and implement enhancements that align with strategic goals.Develops product policies.Provides input to overall project activities for major initiativesWorks within a cross-functional work group to maintain the product within the market.Monitors and reports on product performance and takes appropriate corrective action when necessary.Supports the entire organization as the product expertsProvides field and customer support for assigned products, including communication of market strategy, product and competitive information, pricing and promotions.Mentor / coach other product managersFacilitation of meetings and work sessions from the peer to executive levelPartner with vendors to develop and implement cutting edge AI enablement for operational applicationsWhat You BringBachelor's degree or advanced degree (where required)8+ years of experience in related field.In lieu of degree, 10+ years of experience in related field.Bonus Points Strong project management knowledgeArtificial Intelligence (AI) technology knowledgePrevious experience working in or developing Agile teams. Agile certification a plusKnowledge of Genesys IVR and Salesforce application preferredWhat You'll GetThe opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community.Work-life balance, flexibility, and the autonomy to do great work.Medical, dental, and vision coverage along with numerous health and wellness programs.Parental leave and support plus adoption and surrogacy assistance.Career development programs and tuition reimbursement for continued education.401k match including an annual company contributionSalary RangeAt Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.*Based on annual corporate goal achievement and individual performance.$130,560.00 - $208,896.00SkillsArtificial Intelligence (AI), Business Analytics, Business Needs Analysis, Collaborating, Competitive Intelligence (CI), Competitor Analysis, Innovation, Market Analysis, Marketing, Market Needs Analysis, Market Research, Market Strategy, New Product Development, Operations Analysis, Product Development, Product Development Research, Product Management, Product Requirements Analysis, Salesforce (Software), Strategic Analysis