Principal Software Engineer Platform Services at NetDocuments

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone video and in person meetings and communications from emails using the @ domain. If you have any concerns or questions about communications you have received please send them tomso our team members can review.NetDocuments is the worlds #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work exploring new things and recognizing every interaction matters.NetDocuments provides rewarding career growth in an inclusive diverse environment where employees are encouraged to openly contribute creative ideas and innovation backed by supportive peers and leadership working together to achieve our goals as a unified team.At our core we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades including being named among the& 2024 list of Inc. Magazines 5000 Fastest-Growing Private Companies in America.Other recent awards include: Two-time winner () National Top Workplaces Two-time winner () Top Workplace innovation Three-time winner () Top Workplace in the US by the Salt Lake Tribune Three-time winner () Best Companies to Work for by Utah Business magazine Three-time winner ( 2022) Top Workplace Work-Life Flexibility Three-time winner ( 2022) Top Workplace Compensation & Benefits 2024 Cultural Excellence 2024 Technology Industry 2023 Top Workplace Leadership 2023 Top Workplace Purpose & Values 2022 Top Workplace Employee Appreciation and Employee Well BeingNetDocuments is a hybrid remote-friendly workplace. Come join our team and work inspired each day!Werelooking for aPrincipal Software Engineerto help shape the future of intelligent document management for thousands of law firms and scale the core capabilities that keep NetDocuments runningoperatingacross global regions managing petabytes of data and driving innovation in ourC#/.NET Kafka and AWSstack.In this hands-on leadership roleyoullspendroughly50%coding20% on architecture and design20% mentoring and10% on cross-team how we scale services enable AI-driven content enrichment (including OCR and entity extraction) and deliver the performance andreliabilitylegal professionals depend on 24/7.Youll shape the foundational services behind every NetDocuments productsearch document lifecycle authentication authorization metadata management DLP and workspace management. As part of Platform Services youll work across multiple teams focused on scale security and AI innovationall within a FedRAMP Moderate and multi-region environment.Reporting to theSenior Director of Software Engineering this high-visibility role offers lasting architectural influence across the platform.You will:Technical Leadership & StrategyDefine and execute the architectural vision for Platform Services with multi-year impactEstablish and own patterns standards and uptime/performance targets adopted across engineeringDrive initiatives that improve scalability security performance and developer experienceInfluence organization-wide technical strategy and guide platform modernizationStay at the forefront of emerging technologies and apply them thoughtfullyDesign and ArchitectureDesign and evolve core servicessearch document lifecycle authentication authorization metadata management DLP and workspace managementScale Intelligent DMS capabilities globally with regional storage optionsBuild content enrichment pipelines for billions of documents using OCR and entity extractionMake architectural decisions balancing performance security cost and maintainabilityDefine API design and versioning strategies with strong documentationOwnership & ExecutionTake full ownership of initiatives from concept to productionSolve complex challenges such as scaling enrichment pipelines and maintaining uptime globallyIdentify and reduce technical debt impacting multiple teamsContribute high-quality code for critical components ensuring operational excellenceCollaboration & MentorshipPartner with Staff Principal and Distinguished Engineers to solve complex challengesInfluence cross-functional strategy across R&D Product and DesignMentor engineers across all levels and lead knowledge-sharing initiativesRepresent NetDocuments through technical writing speaking or open-source engagementContinuous Learning & InnovationResearch andvalidateemerging technologies through POCs and prototypesShape tools and practices that evolve with business needs and engineering maturityWhat Success Looks LikeWithin 90 Days:Develop deep understanding of our systems and build strong cross-team relationshipsLead your first major design initiative andestablishtechnical credibilityOngoing:Be recognized as the authority for Platform ServicesDeliver architectural improvements that measurably enhance performance reliability and productivityMentor and elevate engineering excellence across teamsThis role might not be a good fit if:Yourelooking for a purely advisory role; this position requires 50% hands-on codingYou prefer staying in a single codebase rather than coordinating architecture across many services Youre looking for purely greenfield work rather than evolving complex production systems at scaleYou want to work independently rather than collaboratively (this role requires building consensus while having authority to make final technical decisions) Youre uncomfortable working in a regulated industry with strict security and compliance requirementsWhat Youll Need to be SuccessfulBachelors degree or higher in Information Systems Computer Science or a related field or equivalent on-the-job experience5 years in technical leadership roles with demonstratedinfluence across multiple teams10 years of software engineering experienceProven track recordof defining and delivering architecture for platform-level services at scale with examples of systemsyouvedesigned that are still in productionRequired Knowledge:C# / .NET(our primary language and framework)Microservices architecture and distributed systemsat scaleCloud-native architecture on AWS(we use ECS Kafka and NoSQL databases like DynamoDB/DocumentDB)Event-driven architectureand message streamingAPI design security best practices and performance optimizationObservability and operational excellence(we use Datadog for logging metrics and telemetry)Experience with B2B SaaS products in regulated industriesWork LocationThis is a hybrid role. If youre in the Lehi Utah area youll work from our office 2 days per week. For remote candidates expect periodic travel to Lehi approximately every 6-8 weeks for a week. We bring the team together annually for our company hackathon and regular collaboration sessions. What Will Make You Stand OutExperience building multi-tenant SaaS platforms in regulated industriesDeep expertise in C# / .NET ecosystem and event-driven architectures (Kafka)Track record of zero-downtime migrations and platform evolution at scaleLegal industry expertise or experience with document management/content services platformsStrong observability practices (Datadog distributed tracing metrics-driven development) Experience with AI development tools and modern engineering workflows Conference speaking technical writing or open-source contributionsWhatYoullLove About NetDocumentsThe People!90% healthcare premiums company covered HSA company contribution 401K match at 4% Flexible PTO (typically 3 to 4 weeks a year) 10 paid holidays Monthly contributions for life activities & wellness Access to LinkedIn learning with monthly dedicated time to explore Compensation TransparencyThe compensation range for this position is: $200000 - $250000The posted cash compensation for this positionincludes ontarget earnings. Some roles may qualify for overtime pay. Individual compensation packages aredeterminedbased onvarious factorsspecific to each candidate such as career level skills experience geographic location qualifications and other job-related considerations.Equal OpportunityNetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs job requirements individual qualifications without regard to race color religion sex (including pregnancy) national origin age physical and mental disability marital status sexual orientation gender identity and/or expression military and veteran status or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success and we are committed to providing a work environment free of discrimination and harassment.Required Experience:Staff IC Key Skills Continuous Integration,Docker,Jenkins,Python,System Design,Agile,C/C++,Go,Systems Engineering,Software Development,Java,Distributed Systems Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 200000 - 250000