Print Mgmt First Ops at AllRight Jobs Inc

Job Summary - Provide daily support for network and workstation printers including troubleshooting printer issues and paper jams. - Respond to customer requests for technical support focusing on high-quality customer service. - Perform printer maintenance repair and new printer installations (must be able to lift up to 50 pounds). - Deliver toner and manage on-site printer parts and consumables inventory. - Document all service calls and support requests using Ricoh Trac. - Escalate complex issues to Customer Service Technician or Integrated Account Manager as needed. - Provide end users with remote access support and detailed troubleshooting documentation. - Maintain regular communication with customers regarding problem resolution status. - Provide regular fleet status and performance updates to the Printer Fleet Manager or Integrated Account Manager. - Oversee printer procurement and manage hot swap printer inventory. - Document and report all fleet meter readings. - Maintain printer fleet tools and databases. - Business casual dress code; must have a flu shot. - Position is temp-to-perm pay rate $19.57/hr - $23.00/hr hours 8:00 AM to 4:30 PM no driving required. - Previous IT experience (e.g. Help Desk) preferred but not required to be specific to printers. Employment Type : Full Time Experience: years Vacancy: 1