Print Support Specialist Ops at AllRight Jobs Inc

Job Summary (Print Support Specialist I) - Pay Rate: $20-$21/hour - Schedule: 8:00 AM 5:00 PM Temp-to-hire (3 to 12 months possible permanent conversion) - Dress Code: Business casual - COVID Requirements: None - Driving: Required for offsite support using personal car (mileage reimbursement provided) Key Responsibilities: - Provide daily on-site support for printer devices - Respond to customer requests for technical support and training focusing on customer service - Document all service calls and requests in the tracking system - Ensure service level agreements (SLAs) are achieved between customer and company - Manage on-site parts and consumables inventory - Perform extensive lifting and walking (up to 50 lbs.; assistance provided if more) - Potential offsite visits to support locations as needed Requirements: - High School Diploma or equivalent (additional education preferred) - IT Help Desk Support experience (application & hardware support) - Technical training and HP Certifications preferred - Strong technical knowledge of network and site-specific printers/company products - Excellent customer service skills - Good project management skills and ability to prioritize tasks Working Conditions: - Office environment with standard lighting ventilation and noise levels - Frequent internal and external contact (department corporate customers vendors) - Diversified work assignments using established precedents and some new problem-solving - Physical effort: walking standing bending reaching lifting/carrying objects (typically < 20 lbs) - Requires moderate dexterity (calculator keyboard hand tools eye/hand coordination) Interview Process: - Initial phone/virtual interview followed by in-person interview for final selection Key Skills Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics Employment Type : Full Time Experience: years Vacancy: 1