Prior Authorization Specialist at Cochlear

Change peoples lives and love what you do! Cochlear is the most recognized brand in hearing health care.Prior Authorization Specialist (Internal title: Reimbursement Operations PreClaim Specialist)Position Spotlight: Comprehensive role-based training provided 8-hour shift scheduled within regular business hours (6am6pm Mountain Time) Monday to Friday Hybrid work model once training is completed and cleared by your supervisorChange peoples lives and love what you do! Cochlear is helping people hear and be heard all over the world and is the most recognized brand in hearing health care.About the roleIf you have a passion for working with health insurance providers and are looking for an opportunity to develop your knowledge and grow professionally this is a fantastic opportunity to join the Reimbursement Operations team at the global leader in implantable hearing devices!In this role you will be based in our Americas head office based in Lone Tree CO. This role requires full in-person attendance during the initial training period and transitions to a hybrid work model based on performance as assessed by your supervisor.Your success in this role is measured by your ability to facilitate all pre-claim activity for reimbursement orders while providing exceptional service to internal and external customers. Work collaboratively with your peers within a region setting where you will develop subject matter expertise as well as with internal stakeholders in Billing and Collections Customer Experience and other operations teams to provide the most efficient order process for our recipients.Key Responsibilities Verify eligibility investigate insurance benefits and validate coverage; calculate and collect recipient out of pocket estimates based on their deductible coinsurance and out of pocket maximum Navigate and utilize operational resources while managing orders following date and urgency prioritization workflow Collect documentation based on payor requirements and medical professional preferred method Evaluate medical documentation for accuracy requirements and validity and submit to insurance for prior authorization when required Communicate professionally effectively and clearly with customers to ensure understanding and meet the customer need; engage with cross functional business partners to support reimbursement processes orders and customers Secure in network exceptions and negotiate one-time agreements with insurance payors in which Cochlear is non-participatingKey RequirementsTo add value to Cochlear in this role youll be able to meet and demonstrate the following knowledge skills and abilities in your application and at interview: Bachelors or Equivalent Work Experience 2-3 years of experience ideally working with health insurance including but not limited to:o Insurance Verificationo Prior Authorizationo Coordination of Benefitso Out of Pocket cost estimate calculations Proven ability to work collaboratively and positively in a team environment to build strong professional relationships Excellent computer skills (preferably in Microsoft Office) and experience utilizing common office resources (phone fax copier and email). Excellent verbal and written communication skillsSalary and BenefitsIn addition to the opportunity to develop your knowledge and grow professionally we offer competitive wages and benefits. Target Salary Range/Rate: $23.50 - $26.00 per hour based upon experience as well as an annual bonus opportunity of 5% of base salary. Compensation offered to candidate may vary based on work experience education and/or skill level. Benefit package includes medical dental vision life and disability insurance as well as 401(K) matching with immediate vesting Paid Time Off tuition reimbursement maternity and paternity leave Employee Stock Purchase Plan and pet insurance.Who are weHuman needs have always been our inspiration ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind thinking about their needs.For this reason our products services and support will continue to evolve and improve. We are by our customers side through the entire hearing journey so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to peoples lives and working in an organization where they can be part of bringing the mission to life each day.Learn more about what our employees are saying about working at Cochlear:What makes Cochlear a great place to workHow has Cochlear supported your career developmentPhysical & Mental DemandsThe physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions. While performing the duties of this job the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery communicate orally and in writing with others internal or external to the organization utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension critical thinking communication problem solving organization reasoning relating to others and discernment of items such as product specifications procedures and processes to customers (whether internal or external). Influence organization/classification of information and planning are also required.The work environment is a home/office environment and are representative of those an individual encounters while performing the essential functions of this job.Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at to learn more.Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application please contact us via web or phone at .Required Experience:IC Key Skills Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 23 - 26