Priority Banker Hoover, AL at Regions Bank

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality strength and integrity and possess the drive to succeed then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates consultants and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes sold or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions Retention Schedule for a minimum of three years. You may review modify or update your information by visiting and logging into the careers section of the system.Job Description:At Regions the Contact Center Priority Banker provides full-service banking to affluent clientsthrough appropriate advice guidance and education on Regions financial products and services.Primary ResponsibilitiesAchieves Contact Center targets and goals by identifying customer needs and providing appropriate advice guidance and education on Regions financial products and servicesAchieves required levels of inbound/outbound phone calls from the top 10% of Regions customer baseEducates and advises customers on products and services including all loan and deposit typesTakes ownership of customer issues and works proactively with the customer for resolutionRefers customers to an internal team of experts when complex financial goals and needs are recognizedCompletes work with a limited degree of supervisionThis position requires the tracking of time and is eligible for overtimefor hours worked in excess of 40 per week under theFair Labor Standards Act.This position is incentive eligible.This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to for more information.RequirementsHigh School Diploma or GEDTwo (2) years of experience in customer service sales or bankingAbility to accurately observe stable and scrolling on-screen text and imagesAbility to accurately detect verbal information and communicate verbally using a headset or speaker and microphoneAbility to operate a keyboard and mouse to type and make on-screen selectionsAbility to work at a computer for extended periods of timeIf applying for a position that will work from a remote location and not in a Regions facility the following technical specifications will be required:Download speed of at least 50 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this informationUpload speed of at least 5 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this informationMust test on to confirm download speed or provide documentation from providerMust be directly connected to the Internet Router via ethernet cable. Satellite Internet Wi-Fi and Wi-Fi extenders are not allowed.Preferences College DegreeOne(1) yearof experience lendingOne (1) year ofexperience in relationship-based client consultationSkills and Competencies Ability to adhere to policies procedures and guidelinesAbility to handle multiple priorities simultaneouslyAbility to problem solveAbility to provide personalized customer serviceAbility to work in a fast paced and energetic environmentBasic computer skills with the ability to navigate various systemsIntermediate knowledge of general banking electronic banking account opening processes and credit card products and services Strong communication and customer focusStrongly preferred:One (1) year of banking experienceClass date: January 5th 20265 week- Training Work Schedule: Onsite(Monday-Friday 8:00am-5:00pm)Work Schedule following training: Onsite4 days Monday-Friday 10am-7pm CST (off days Tuesday Wednesday or Thursday)ANDSaturday or Sunday 8am-5pm CST- Work from homeOff days will be assigned based on business needs***May be required to work select bank holidays. ***Position TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience skills knowledge contribution job location and most importantly performance in the job role. As these factors vary by individuals pay will also vary among individual associates within the same job.The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:Minimum:$41600.00 USDMedian:$46970.00 USDIncentive Pay Plans:This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.Benefits InformationRegions offers a benefits package that is flexible comprehensive and recognizes that one size does not fit all for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes which is not intended to be a complete summary of plan terms and conditions.Paid Vacation/Sick Time401K with Company MatchMedical Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer ProgramPlease note benefits and plans may be changed amended or terminated with respect to all or any class of associate at any time. To learn more about Regions benefits please click or copy the link below to your browser. DetailsRiverchase Operations CenterLocation:Hoover AlabamaEqual Opportunity Employer/including Disabled/VeteransJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. Key Skills Sales Experience,Presentation Skills,Financial Services,Customer Service,Financial Acumen,Fraud,Math,Military Experience,Banking,Upselling,Cash Handling,RMF Employment Type : Full-Time Experience: years Vacancy: 1