Process Improvement Manager Hybrid Vernon Hills, IL at CDW

At CDW we make it happen together. Trust connection and commitment are at the heart of how we work together to deliver for our customers. Its why were coworkers not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where were headed. Were proud to share our story and Make Amazing Happen at CDW.We are seeking a highly skilled and experienced Process Improvement Manager to join our Enterprise Business Operations (EBO) team. As a Process Improvement Manager you will play a critical role in transforming business processes using Lean Six Sigma and Digital interventions. Your exceptional analytical change delivery and management skills will play a vital role in ensuring accurate and prompt resolution strengthening client relationships and optimizing the overall financial health of our organization.What youll do:Set near- and long-term process improvement targets and ensure they are accomplishedDefine desired process improvement structure for the organization/ business functionUtilize data and process insights to identify opportunities for process improvements including Just Do It by leading motivating and driving kaizen events green belt project and black belt projectsPrioritize project execution to balance productivity improvements (remove waste/ non -value add work avoid redundant work shift from manual to automated tasks etc.) and outcomes (improve cash flow fulfill the process vision with lean profitability reduce costs etc.)Ensure projects include measurable outcomes that are sustainableFocus on streamlining processes to reduce variation through standardized processes and partner with upstream process owners to influence opportunities to minimize variationManage multiple projects simultaneously utilize project management techniques to stay organized and keep momentumEducate and promote a culture of continuous improvementProcess management coaching including approach to metrics & storytelling defining and documenting processes (SOPs and process maps) standardize templates establish best practices define escalation paths governance reporting and communication root cause analysis and solutioningEmpower project team members and ensure they are accountable for action itemsPartner with internal teams and partners including but not limited to IT digital partners analytics partners business process owners Genpact etc. to achieve process improvement targetsServe as a change agent to pursue organizational change across teams/processesBuild a library of process documentation including process mapsRun advanced analytics using excel or power BI to bring out insights for actionIdentify digitization opportunities and Build business case for implementation of digital interventions/ tools.Manage and build transformation pipelineWhat we expect of you:Bachelors degree with 7 years MBA with 5 years or high school diploma with 12 years of experience in Quote-to-Cash (across sub-processes or deep expertise in one area).Geen Belt Certification must have preference for Black belt certification or In progress certification with BB training complete.Ability to work independently manage multiple priorities and meet deadlinesDetail-oriented mindset with excellent organizational and problem-solving abilitiesStrong negotiation and communication skills both written and verbal to effectively interact with customers and internal stakeholdersAttention to detail and a commitment to data accuracyEnterprise ERP Systems experience preferredPay range: $111000 - $154200 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentialsWe make technology work so people can do great things.CDW is a leading multi-brand provider of information technology solutions to business government education and healthcare customers in the United States the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together we unite. Together we win. Together we thrive.CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other basis prohibited by state and local law.Required Experience:Manager Key Skills Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 111000 - 154200