Product Lifecycle Program Manager- Semiconductor Manufacturing (Hybrid) at Cisco

Business Analyst

The Business Analyst plays a critical role in improving operational efficiency and scalability across the Cisco Component Business. The position partners closely with cross-functional teams, including engineering, manufacturing operations, test operations, product operations, quality, finance and IT, to analyze, document and improve business processes supporting product development and outsourced manufacturing.

Specific responsibilities include:

• Document, analyze, and optimize product operations processes.
• Identify system gaps, pain points, and automation opportunities.
• Develop and maintain process maps, operating procedures, and training documentation for Oracle.
• Partner with IT to manage configuration changes, testing and validation of system changes.
• Support data audits, compliance checks and reporting requirements for internal and external partners.
• Partner with product operations and engineering to support product releases, change orders and lifecycle status updates.

Minimum Qualifications:

• 3+ years of experience in a process improvement or business analyst role, ideally in a semiconductor environment.
• Familiarity with fabless semiconductor operations including foundry interfaces, OSAT management, and engineering changes processes.
• Familiarity with setting up bills of material and New Product Introduction process.
• Degree in Supply Chain, Operations Management, Business Information Systems, Mechanical Engineering or related field.
• Familiarity with MS Office Products, including Excel, Word, Visio, PowerPoint and SharePoint. Experience with Oracle Fusion Product Management modules.

Preferred Qualifications:

• Knowledge of data governance, compliance and audit practices.
• Strong organizational and project management skills.