Product Operations Associate at JPMorganChase

DescriptionJoin the Product Operations team for an exciting opportunity to help support key strategic priorities aimed at improving operational effectiveness and productivity across Consumer & Community Banking (CCB) Product Experience and Technology (PXT). Work together with strategic partners to operationalize comprehensive measurement frameworks support insightful reporting to drive actionable outcomes drive accountability around new capabilities coordinate development of insight platforms facilitate collaborative uplift and enhance the user experience by optimizing tools.As a Senior Associate in the Product Operations CMEX team you will help support theoperationalization of key capabilities to drive overall effectiveness productivity and empowerment across PXT.You will play a valuable role in providing programmatic execution support for the socialization adoption and enhancement of PXT measurement solutions including integration into ways of working while also aiding in creating valuable insights reporting and knowledge management resources for stakeholders. You will engage with key partners to execute areas of improvement across tools to better support organizational strategies.Job ResponsibilitiesSupport execution and program management activities to manage and deliver work on key workstreams and tasksTrack and manage project milestones and communicate any potential delays / blockers to leadership effectivelyExpand knowledge resources persona-based user guides and best practice playbooks for measurement capabilitiesIdentify and help prioritize backlog enhancements based on user feedback and gathered requirementsBrainstorm how to organize complex information in a strategic and compelling way to support PXT reporting insights at all levels of the organizationExecute a standard change management lifecycle framework including success measurementEngage directly with end users to educate drive collaboration and gather feedbackSupport touchpoints with PXT leadership and strategic partners to align on strategic priorities and task prioritizationRequired qualifications capabilities and skillsBachelors degree in Business Finance Economics or other related area4 years of relevant experience in Consulting Strategy Transformation Analytics Product or Business Management rolesAdvanced skills in Microsoft Excel and PowerPointExcellent attention to detail project management and organizational skillsHighly motivated self-starter with excellent time management / prioritization skillsAdept at forging strong internal relationships across a broad range of functionsAbility to execute and identify enhancement opportunities across E2E processesSelf-motivated and able to work independentlyStrong written / verbal communication analytical and logical problem solving skillsPreferred qualifications capabilities and skillsExposure to product operating model preferredFamiliarity with Align / JIRA / Confluence / data manipulation tools preferredApplicants must be authorized to work for any employer in the U.S. We arenot ableto provide immigration sponsorship or take over sponsorship of an employment Visa at this time.Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.Required Experience:IC Key Skills Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms Employment Type : Full-Time Department / Functional Area: Finance Experience: years Vacancy: 1