Product Operations Manager, Public Sector at Anthropic

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together to build beneficial AI systems.About the Role:Were hiring a Product Operations Manager to work directly with our Product and Engineering teams on our Growth Enterprise and Verticals team. They will build launch and improve bleeding edge products that make the most of our frontier models capabilities.The Product Operations team connects strategy to execution by creating alignment up down and across the company. They will work closely with Product Managers and Engineers to identify bottlenecks streamline workflows enhance decision-making processes and scale our Products impact. Working as an extension of the product leadership team they will balance hands-on tactical execution with strategic initiatives bringing a pragmatic eye for scale and operationalization in a fit-for-purpose way.The Public Sector (PubSec) Product Team is responsible for launching our new models into Public Sector organizations. They are obsessed with the specific use cases and impact our work can have within Public Sector organizations and are willing to get into the weeds to break down any barriers to adoption or engagement.The ideal candidate will be hands-on and have experience building and operationalizing end-to-end product delivery. They are passionate about creating scalable systems that help Product teams better understand users. This includes implementing feedback loops developing planning frameworks and designing launch playbooks that elevate our Product organizations effectiveness.Responsibilities:Inputs to Product Teams Ensuring product teams have the information they need to make great decisionsVoice of customer synthesis and feedback routing from strategic to tacticalCreate high-leverage engagement points with partners throughout the product lifecycleEstablish rigor in understanding users via reliable metrics dashboards and clear hypothesesEstablish mechanisms for measuring product success and impact including analytics dashboards and reporting systemsStreamline the most important decision points for teams and impacted partnersOps of the Product Org Creating the operating systems that enable product teams to thriveSupport team rhythms rituals and operational models (offsites Monthly Business Reviews Team town halls etc)Create reliable run-of-business systems across productImprove common product development processes and toolingFacilitate effective collaboration between Product Engineering Sales Customer Success and Marketing teamsOutputs from Product Teams Amplifying product impact by connecting what we build to those who need itRun Early Access Programs (EAPs) and beta programs that validate hypotheses and improve productsMaintain launch motions that allow us to ship with confidence and monitor impactCreate cross-team roadmap visibility that drives cross-functional alignmentMake clear to all of Anthropic what Product is working on and how its goingYou may be a good fit if you have:5 years of experience in product operations program management or related operational roles in hyper-scaling tech companiesMission-aligned with building safe and beneficial AI systemsExperience working with Public Sector organizationsTrack record of building processes and programs from 0 to 1 and scaling them thoughtfullyExperience working deeply with AI and frontier modelsStrong cross-functional partnership skills with ability to influence without authorityStrong analytical skills with the ability to translate complex qualitative and quantitative data into actionable insights with clear recommendationsSuccess managing complex multi-stakeholder initiatives in fast-paced ambiguous environmentsExperience with launch coordination early access programs or customer feedback loopsA passion for iterative user-driven product developmentExperience as a bridge builder who connects strategy to execution and creates alignment across teams. You are a problem seeker comfortable with ambiguity and skilled at creating structure where none exists.This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically this position supports a United States federal state and/or local government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement citizenship will be verified via a valid passport or other approved documents or verified US government clearance.The expectedbase compensation for this position is below. Our total compensation package for full-time employees includes equity benefits and may include incentive compensation.Annual Salary:$210000 - $240000 USDLogisticsEducation requirements: We require at least a Bachelors degree in a related field or equivalent experience.Location-based hybrid policy: Currently we expect all staff to be in one of our offices at least 25% of the time. However some roles may require more time in our offices.Visa sponsorship:We do sponsor visas! However we arent able to successfully sponsor visas for every role and every candidate. But if we make you an offer we will make every reasonable effort to get you a visa and we retain an immigration lawyer to help with this.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.How were differentWe believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science which has as much in common with physics and biology as with traditional efforts in computer science. Were an extremely collaborative group and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such we greatly value communication skills.The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic including: GPT-3 Circuit-Based Interpretability Multimodal Neurons Scaling Laws AI & Compute Concrete Problems in AI Safety and Learning from Human Preferences.Come work with us!Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits optional equity donation matching generous vacation and parental leave flexible working hours and a lovely office space in which to collaborate with colleagues. Guidance on Candidates AI Usage:Learn aboutour policyfor using AI in our application processRequired Experience:Manager Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 210000 - 240000