Product Portfolio Operations – Performance & Learning at JPMorganChase

DescriptionEmbrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise strategic thinking skills and operational excellence across product lines.As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P) you are a foundational member of a team responsible for implementing connectivity strategies across the product space while being directly responsible for creating structures that enhance coordination in our product line.Job responsibilitiesWorks across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiativesEnables operational efficiency by supporting training maturation needs assessments and continuous improvement practicesDrives adaptation and modification of our product-line framework to ensure cross-product priorities sequencing and trade-offs are realizedImplements a product-level collection strategy consisting of controls financials and resourcing needsAdapt and evolve the product-line control framework to address cross-product priorities optimize sequencing and manage trade-offsOversee business operations to ensure product lines adhere to robust control standards while accelerating time to marketServe as a subject matter expert to Product Managers ensuring compliance with regulatory legal and industry requirementsRepresent the business in partnership with Control Management providing insights into business roadmaps and addressing control and process-related inquiriesManage the AI/ML inventory ensuring operational processes meet evolving control standards and are updated as technology advancesLead the automation of manual operational reporting and related processes to improve efficiencyDevelop control-related training materials to educate and advise product and partner teams leveraging Learn and Performance processesRequired qualifications capabilities and skills5 years of experience or equivalent expertise in program management performance optimization or related fieldsProven ability to manage and implement operational effectiveness initiativesProven ability to operate within the product development life cycle and agile methodologiesDemonstrated success in managing and executing operational effectiveness initiativesStrong understanding of risk management frameworks industry standards and financial industry regulatory requirementsExceptional analytical and problem-solving skills with a keen attention to detailExcellent time management and organizational skills with the ability to prioritize and manage multiple assignments simultaneouslyProven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholdersProficiency in leveraging data and analytics to inform decisions measure outcomes and drive continuous improvementAbility to thrive in a fast-paced dynamic environment and adapt to shifting prioritiesPreferred qualifications capabilities and skillsFamiliarity with relevant technologies tools or platforms (such as AI/ML automation or portfolio management software) is a plusIn-depth knowledge of operations reporting and business analysis best practicesExperience driving process improvement initiatives with a strong focus on risk management and control frameworksProficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear concise mannerOutstanding verbal and written communication skills with the ability to engage executive and cross-functional audiences effectivelyHighly adaptable and flexible with the ability to thrive in fast-paced and evolving environmentsCommitment to ongoing professional development and staying current with industry trends and best practices Key Skills Arabic Speaking,Access Control System,B2C,Account Management,Legal Operations,Broadcast Employment Type : Full-Time Experience: years Vacancy: 1