Product Specialist at RedTech Recruitment Ltd.

A brilliant opportunity for a talented Graduate or experienced professional to work as a Product Specialist joining a market-leading disruptive software technology firm that has just opened a new international office in Dallas Texas. Offering excellent training career progression and prospects this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organization and be guided by some of the brightest minds in this field. On a daily basis you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine-learning platform.Location: San Francisco California initially full-time in the office; after 3 months hybrid can be discussed (worth noting that opportunities are also open in Dallas New York & London)Salary: $75000 $80000 basic salary generous OTE healthcare dental pension etc.Requirements for Product Specialist:A minimum of a 3.5 GPA bachelors from an internationally renowned University in a STEM or Law related disciplineFantastic academic history through High School & University (please ensure all academic achievements are listed on your resume)Basic scripting knowledge in Python or BashExcellent customer-facing skills with brilliant communication skillsA motivated self-starter with a problem-solving attitudeStrong aptitude for picking up technologiesAbility to work with autonomy and as part of a teamKeen to pursue a career as a Product Specialist: (Note: This role is not a traditional Product Manager or Marketing position as the job title has occasionally led to confusion. Please refer to the responsibilities section for further clarification).Responsibilities for Product Specialist:As a Product Specialist you will collaborate closely with prospective clients during their trial phases offering expert guidance on live projects and cases. Working alongside the sales team you will play a key role in converting prospects into customers. For existing clients you will liaise with the Support and Technical teams ensuring a positive experience with the technology and helping clients maximise their investment. This will include:You will be the main point of contact and liaise with clients internal teams (predominantly the tech team)Manage live customer projects from planning to final reviewProvide customer training to new and existing customersDeliver workflow advice to customers using the productIdentify significant new projectsBasic troubleshooting and escalation of issues to the tech teamGain an in-depth understanding of the companys technology so you can advise customers how to import/export dataProvide updates to the management team on accountsWhat this offers:Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduatesAn exciting opportunity supporting projects on a machine learning platformA good remuneration and benefits packageApplicationsIf you have top academics and would like to apply we would love to hear from you. Please ensure when applying you include your degree classification/GPA or equivalent on your resume. Please send an up-to-date resume via the relevant link.Were committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process please highlight this by separately emailing (if this email address has been removed by the job-board full details for contact are available on our website).Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash / Computer Science / Engineering / Mathematics / Physics / Chemistry / Biology / Law / Biotechnology / Data Science / Artificial Intelligence / Information Technology / Economics / Mechanical Engineering / Electrical Engineering / Robotics / Biomedical Engineering / Statistics / Software Engineering / Astronomy / Nanotechnology / Genetics / Neuroscience / Materials Science / Finance********************************************************************************RedTech Recruitment Ltd focus on finding roles for engineers and scientists. Even if the above role isnt of interest please visit our website to see our other opportunities.We are an equal-opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status. Key Skills Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 75000 - 80000