Product Specialist at Wayfair

Luxury Retail Sales Associate

Perigold, the destination for luxury home, is opening its first physical retail stores, first-of-their-kind luxury retail destinations of 20-30K square feet, with the best products in all styles and from across our catalog including furniture, decor, housewares, and home improvement categories. Come be a part of it! We are looking for motivated individuals to join our sales team who are passionate about luxury and/or design, relentlessly focused on boosting sales, building personalized connections, and creating an environment that invites and inspires our guests.

What You'll Do

• Maintain luxury experience standards by providing an authentic, inviting guest experience that exemplifies our commitment to customer satisfaction and passion for luxury design.
• Drive sales in store by building personalized connections with customers through thoughtful questions to understand their needs.
• Become an expert on Perigold products and services to help guide guests thru their questions and provide product options both in store and online thru our endless aisle and store application.
• Demonstrate confidence in closing the sale and educating guests on various ways to purchase including through POS, Online, and our app.
• Collaborate with Design team, generating and referring leads as appropriate or supporting product inquiries coming from the design process.
• Contribute effectively as needed in all operational aspects of the store including but not limited to: processing new products, floor sets, replenishment, backfill substitutions, and general upkeep of the store.
• Exemplify a positive and professional attitude on a daily basis with customers and team members.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, and operations.

What You'll Need

Experience

• Retail sales experience (Design related environment and/or luxury sales experience a plus)
• Flexibility availability (including mornings, nights, weekends, some holidays).

Skills and Abilities

• Excellent verbal and written communication skills. (High proficiency)
• Multi-tasking skills and presentation skills. (High proficiency)
• Possess excellent organizational skills, with attention to detail and accuracy. (Medium proficiency)
• Strong time management skills.

Physical Demands

• Stationary Position - Constantly
• Move/Traverse - Constantly
• Stationary Position/Seated - Rarely
• Transport/Lifting - Occasionally (50)
• Transport/Carrying - Occasionally (50)
• Exerting Force/Pushing - Occasionally (50)
• Exerting Force/Pulling - Occasionally (50)
• Ascend/Descend - Occasionally (50)
• Balancing - Occasionally
• Position Self/Stooping - Frequently
• Position Self/Kneeling - Frequently
• Position Self/Crouching - Frequently
• Position Self/Crawling - Occasionally
• Reaching - Occasionally
• Handling - Constantly
• Grasping - Constantly
• Feeling - Constantly
• Communicate/Talking - Constantly
• Communicate/Hearing - Constantly
• Repetitive Motions - Frequently
• Coordination - Frequently

Working Environment

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Compensation & Benefits

• The base pay for this position is $20.00 per hour.
• Medical Benefits, Financial benefits, and a generous employee discount

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.