Product Support Expert (Remote) at Henry Hire

Work From Home – Product Support Expert

• Get paid $18.50 per hour

• Earn a $405 certification bonus

• Work from home and set your own flexible schedule between 8am EST and 12am midnight EST, Monday through Sunday

• Earn an additional $5/hour from April 9–15 for all hours worked

• Fast 24-hour certification

As a Customer Service Representative, you will assist customers by answering questions related to a digital product. Most inquiries involve downloading, logging in, getting started with basic navigation, importing documents, printing, filing, and other general product-related questions. You’ll receive continuous support and resources to help you succeed.

Additional Details

1. $18.50 per hour base pay

2. $405 bonus for completing certification

3. $5/hour bonus boost from April 9–15 (unlimited hours available; minimum of 8 hours per day required on April 13th, 14th, and 15th to qualify)

4. Certification is completed over 3 days

5. Flexible scheduling between 8am EST and 12am midnight EST

6. Minimum 25 hours per week required, with opportunities to work more

7. You’ll be supported by a Subject Matter Expert (SME) during live calls, along with a Marketplace Performance Specialist (MPS) who will act as your advocate

Required Experience & Skills

• No specific accounting or technical background required

• Enthusiastic, motivated individuals who are eager to learn and help customers

• Strong communication skills with the ability to explain solutions clearly and empathetically

• Ability to understand customer needs while delivering high-quality service and support