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Jenny Bird

Production and Quality Assurance Manager (Seasonal Contract) at Jenny Bird

Jenny Bird New York, NY

Job Description

Production and Quality Assurance Manager Mainline & Fine Jewelry SeasonalAbout JENNY BIRD:JENNY BIRD is Canadas leading fashion jewelry brand known for its elevated design quality craftsmanship and forward-thinking approach. As we continue to grow our global presence and expand into new categoriesincluding fine jewelrywere focused on building a world-class production team that can support our high standards for craftsmanship efficiency and innovation. Were seeking a strategic detail-oriented Senior Production Manager to help drive the seamless execution of our collections and ensure we deliver beautiful high-quality product to our customers around the world.Position Overview:The Seasonal Production Manager will be responsible for providing oversight to all aspects of jewelry productionfrom PO placement through deliveryensuring products are delivered on time meet quality standards and comply with regional regulations. This role acts as the primary link between internal teams and global suppliers proactively managing timelines resolving issues and communicating updates. The position also supports quality assurance efforts manages our third-party QC relationships and ensures all vendors meet compliance and audit standards. Strong organization attention to detail and clear communication are key to success in this role.Key Responsibilities:PO & Production ManagementOversee end-to-end production management across all jewelry categories from PO placement through to final delivery.Issue purchase orders and manage daily follow-ups with international suppliers to ensure production is on schedule.Proactively identify communicate and mitigate potential risks or delays.Maintain an Open Order Report to track and monitor the status of all incoming POs for internal visibility.Cross-Functional CommunicationProvide weekly production status updates to internal stakeholders flagging risks and offering solutions when needed.Act as the primary point of contact between suppliers and internal teams regarding production timelines deliverables and issue resolution.Collaborate closely with Product Development Operations and Planning teams to ensure alignment on delivery schedules and production priorities.Quality AssuranceSupport QA processes including managing the PP (Pre-Production) and TOP (Top of Production) sample review cycles.Create and maintain Production Detail Decks to be shared with both suppliers and 3rd party QC partners for inspection reference.Maintain daily contact with our third-party QC team to ensure all inspections are completed on time and that any issues are addressed promptly.Compliance & Supplier OversightEnsure all manufacturers adhere to compliance standards for the destination region including but not limited to REACH and Prop 65.Coordinate annual audits for all suppliers and maintain a central record of updated compliance certifications.Monitor factory compliance in line with JENNY BIRDs sustainability and ethical sourcing standards.Team Collaboration & Process OptimizationWork collaboratively and transparently across all departments contributing to a culture of open communication and continuous improvement.Help identify and implement process improvements across the production workflow to drive efficiency and clarity.Qualifications:710 years of production management experience ideally in the jewelry or accessories industryDeep understanding of jewelry manufacturing processes including casting plating polishing stone setting and finishingProven track record in PO placement and management vendor follow-up and managing production timelinesExperience working with overseas suppliers (especially in India China Thailand Vietnam); and able to build strong supplier relationshipsStrong understanding of quality assurance protocols including working with 3rd-party QC teams and interpreting inspection reportsFamiliarity with compliance standards such as REACH Prop 65 and Responsible Jewelry Council guidelinesStrong verbal and written communication skills; must be able to clearly and effectively communicate with internal teams and suppliersProficient in Excel and Google Suite; experience with Netsuite preferredStrong cross-functional collaboration skills and a team-player mindsetAbility to work in a fast-paced deadline-driven environment while maintaining a high level of accuracyPassion for product quality and customer experiencePosition Details:This is a Remote positionfrom New York or New JerseySalary Range:The anticipated base salary rangefor this position is$100-115K.Exact salary depends on several factors such as experience skills education and budget. Salary range may vary based on geographic location.JENNY BIRD does not discriminate in hiring or terms and conditions of employment because of an individuals race ancestry colour place of origin religion gender gender identity national origin citizenship age disability sexual orientation family status or marital status or any other protected category recognized by provincial or federal laws.Should you require any accommodation please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance requests for information in accessible alternative formats or to report any accessibility problems please share in your application or email. Required Experience:Manager Key Skills Category Management,Corporate Paralegal,Access Control System,Ftp,Channel Sales,IT System Administration Employment Type : Temp Experience: years Vacancy: 1 Monthly Salary Salary: 100 - 115

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