Production Coordinator at Command Companies

Company: Strategic Content Imaging CorpTitle: Production CoordinatorJob Category: AdministrationRequisition Number: PRODU001024Job Type: Full-TimeSecaucus, NJ, 07094, USABrief: Command Digital is seeking a detail-oriented Production Coordinator - Healthcare/Direct Mail to manage print and mail projects from order entry through delivery in a fast-paced, regulated environment. This role serves as a liaison between clients, sales, and production, ensuring jobs are accurate, on schedule, and compliant with healthcare requirements. Ideal candidates have print or direct mail experience, strong organizational skills, and the ability to manage multiple projects while meeting tight deadlines.Detailed: Position SummaryCommand Digital is seeking a detail-oriented Production Coordinator to serve as a key liaison between clients, sales, and production teams in a fast-paced, healthcare-regulated environment. This role is responsible for managing projects from order intake through delivery, ensuring accuracy, efficiency, compliance, and high-quality output while meeting client expectations and strict service level agreements.Key ResponsibilitiesPartner with Account Executives, clients, and production teams to define project scope, production methods, and timelinesCoordinate production schedules with internal departments and external vendors to maximize efficiency and meet deadlinesMonitor job progress, track orders, and proactively communicate status updates, including any delays, to clients and internal stakeholdersReview projects from conception through delivery to ensure they remain on schedule, within budget, and aligned with all specificationsEnsure all job requirements are complete and accurate prior to production; clarify missing or unclear informationEnter and manage job orders in Avanti, maintaining accurate and up-to-date recordsCreate and manage purchase orders for outsourced services, including offset printing and bindingTroubleshoot and resolve client, administrative, and production-related issues in a timely and professional mannerProvide clients with knowledgeable guidance on Command Digital's products and servicesMaintain consistent communication with Account Executives regarding project status and client interactionsCollaborate with Production and Department Managers to proactively plan and execute projectsProcess billing within five (5) days of shipment, ensuring accuracy of quantities, shipping details, and documentation (BOL, charges, etc.)Ensure strict adherence to healthcare regulations, including SLA requirements, data security, and compliance standardsQualificationsExperience in print production, direct mail, or manufacturing coordination (healthcare experience preferred)Strong project management and organizational skills in a high-volume environmentExperience with Avanti or similar MIS systems preferredExcellent communication and client service skillsStrong attention to detail with the ability to manage multiple projects simultaneouslyProblem-solving mindset with the ability to troubleshoot and resolve issues independentlyWorking knowledge of production workflows, scheduling, and vendor coordinationPreferred AttributesExperience working in a regulated healthcare or data-sensitive environmentAbility to prioritize effectively and meet tight deadlinesStrong collaboration skills across cross-functional teamsBenefitsCommand Digital is proud to offer competitive pay and a comprehensive benefits package, including:Medical, dental, and vision coverageCompany-paid life insuranceVoluntary long-term disability coveragePaid time offCompany-paid holidays401(k) with company matchEmployee Assistance ProgramEmployee recognition programsAnd moreAbout Command CompaniesCommand Companies is among the country's largest privately held printers. Our size gives us the capacity to meet all of your print, digital and packaging needs. But it's our capabilities that really set us apart. We have invested in the equipment, systems, software and subject matter expertise to deliver unparalleled value to our clients. And our financial strength allows us to be nimble and to invest as necessary to respond to market trends and client opportunities.About Command DigitalCommand Digital offers industry-leading digital print capabilities for short- to medium-run lengths for static and versioned content, as well as highly personalized and dynamic print solutions at any scale. Employees enjoy a collaborative team environment, state-of-the-art equipment, and a clean, fully air-conditioned workspace. PM21