Production Hospitality Crew Lead (Continuous) at California State University, Northridge

CSUN strives to be a destination workplace where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success both for our students and our employees. We have a relentless passion for celebrating diversity equity and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. If this sounds like you youve come to the right place. Learn more: DutiesUnder general supervision of the Production Administrator the Productions Hospitality Crew Lead assists with the Artists / Renters backstage experience at The Soraya. The incumbent plays a key role in cultivating an excellent hospitality experience for visiting artists guests and renters at The Soraya; may lead a small group of Hospitality Crew members before during and after an event to ensure all hospitality goals are accomplished; and may substitute/fill in for Artist Hospitality Liaison as needed.Sets up and maintains catered events/hospitality according to Artists/Rental Client needs observing all dietary restrictions and allergy considerations; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality kitchen and service/dining area clean and organized all while maintaining excellent customer service for Artists/Rental clients and their guests.Breaks down/ cleans up catered events/hospitality according to Artists/Rental Client needs; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality kitchen and service/dining area clean and organized including washing dishes breaking down tables etc.Assists guest with finding their seats; offers directional or way-finding for guests from parking areas to theater venues and/or to various areas within the theater; sets out informational and/or directional signage lobby tables chairs and/or benches; provides emergency instruction in the case of fire or earthquake to guest throughout the theater; demonstrates adherence to dress code when working events.Performs other duties as assigned.*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: school diploma or equivalent and one (1) year of full-time experience working in a fast-paced hospitality environment for a theater hotel restaurant large assembly venue or similar facility; two (2) years of Catering/ Food Service and Customer service experience preferred.CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVERS LICENCE.Knowledge Skills & AbilitiesThorough knowledge of applicable procedures and regulations related to hospitality industry. Knowledge of proper food handling sanitation and safety in the work place. Working knowledge of Microsoft Office Suite EventPro and Jolt.Demonstrated experience and/or skills in leading a group of staff on a task or goal. Demonstrated good customer service and public relation skills with the ability to work in a fast-paced environment under pressure of deadlines and with a wide variety or personalities in the execution of events.Knowledge of proper food handling sanitation and safety in the work place preferred. Displays a professional and personable attitude towards touring and venue personnel as well as any guest to the venue. Ability to lift 60 lbs.Pay Benefits & Work ScheduleClassification: 8820 Community Service SpecialistThe anticipated HIRING RATE is $21.89 per hour. The salary range for this classification is: $21.89 -$34.36 per hour.HOURS: Intermittent on-call; hours and schedule vary.TEMP: This is a Temporary-renewable position end date to be determined.General InformationApplications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30 2021 or until an adequate amount of applications have been received.A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.The person holding this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.Please note: California State University Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process please visit this link: requires faculty staff and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: Employment OpportunityCSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age Disability (physical or mental) Gender Gender Identity (including Nonbinary or Transgender) Gender Expression Genetic Information Marital Status Medical Condition Nationality Pregnancy or related conditions Race or Ethnicity (including color caste or ancestry) Religion or Religious Creed Sex (including Sex Stereotyping or Sex Characteristics) Sexual Orientation and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at . Key Skills Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 21 - 34