Program Assistant at GBMC Healthcare

Under direct supervision varied secretarial and administrative duties which support the delivery of patient care needs while maintaining compliance with all regulatory agencies and program policies.Education:NoneLicensures/Certifications:Not ApplicableExperience:1 year of related experience required in order to demonstrate understanding of general office and patient care policies programs filing systems screening directing visitors and calls. Word processing and data entry experience.Skills: Basic knowledge of medical terminology beneficial. Skill in using computers and a variety of personal productivity applications. Ability to read and write to proof read and edit routine correspondence and forms. Ability to type routine correspondence and data enter information into the computer timely and accurately. Ability to prioritize position duties and responsibilities as well as attend to multiple demands and requests simultaneously and assess situations and act accordingly.Principal Duties and Responsibilities: Provides secretarial support prepares correspondence and reports and performs data entry as assigned. Acts as receptionist for the assigned area answers incoming calls and directs them to the appropriate team member. Greets visitors patients and employees and assists as appropriate. Responds to customer service requests regarding patients families payers referral source vendors etc. Develops and maintains record keeping and filing systems following program protocols. Coordinates new patient referrals and associated paperwork.All roles must demonstrate GBMC Values:RespectI will treat everyone with courtesy. I will foster a healing environment.Treats others with fairness kindness and respect for personal dignity and privacyListens and responds appropriately to others needs feelings and capabilitiesExcellenceI will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilityI will be professional in the way I act look and speak. I will take ownership to solve problems.Sets a positive professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkI will be engaged and collaborative. I will keep people informed.Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorI will always act with honesty and integrity. I will protect the patient.Demonstrates honesty integrity and good judgmentRespects the cultural psychosocial and spiritual needs of patients/families/coworkersResultsI will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficientlyPay Range$16.79 - $24.37Final salary offer will be based on the candidates qualifications education experience and alignment with our organizational needs.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law. Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 16 - 24