Program Coordinator II Clinical Trials Management System (OnCore) at Mount Sinai Health System

DescriptionThe Program Coordinator II is responsible for providing administrative operational and programmatic support services to an assigned program area. The Program Coordinator is knowledgeable about institutional and program policies and procedures and provides support to a large or complex program or to multiple smaller programs. (A Program provides a specific service or carries out specific activities as a separate entity or as a component program within a department but is not a department itself.)The OnCore Program Coordinator is responsible for providing administrative operational and programmatic support services for the Clinical Trials Management System OnCore and any other supported applications managed through the Office of Research Services - OnCore Central Team. This individual works closely with investigators and other study team members to collect and verify clinical research protocol and accrual data. The Program Coordinator will be knowledgeable about institutional and program policies and procedures related to clinical trials/clinical research and will assist the OnCore Program Manager in the execution of project duties as assigned.ResponsibilitiesAssist in project coordination activities by monitoring task lists and timelines and maintaining documentation of project activity as assigned by the OnCore Program Manager.Facilitate the activation of new protocols in OnCore for non-cancer related protocols across the Health SystemMaintains liaison with staff in other departments to coordinate program activities and training; to accomplish program objectivesFollow up and track expirations and closures of protocols and assist research teams in close out procedures within the CTMS.Provide support and coordinate the entry of new patients onto protocols by communicating data entry needs and responsibilities to research teams entering data into the OnCore CTMS.Ensure data is collected and maintained per minimum footprint requirements; perform periodic validations with study teams.Verify that data is submitted with all required protocol and subject information.Analyze and review data in the OnCore CTMS for accuracy completeness and compliance with ORS and MSHS policies.Validate the integrity of all data by reviewing monthly quality assurance reports and facilitate timely resolution of issues.Prepares reports and metrics for presentations and to assess overall programeffectiveness.Assists in the planning communication and coordination of community forums training workshops and open office hours.Presents OnCore CTMS to new and existing study teams during virtual and in person meetings.Recommends new ideas and concepts for program themes materials and resources to supplement expand or replace existing program components.Participate in OnCore/Payments Service Desk ticket resolution tasks.Maintains working relationships with study teamsMaintain exceptional familiarity and performs OnCore data entry duties as assigned.Performs additional duties as assigned or requested.QualificationsBachelors Degree preferred; an equivalent combination of education and/or experience may substitute for the degree when the experiences are closely related to the duties of the job.3 years of experience coordinating and administering program activities for assigned area; two years experience in the field of research is preferredKnowledge of IRB and clinical research is preferredRequires strong analytical communication technical teamwork and interpersonal skills.Able to foster working relationships with the team and departmentsExcellent interpersonal skillsExceptional attention to detail and accuracyExcellent presentation skillsCreative problem-solving skills; ability to navigate through ambiguous situationsRequired Experience:IC Key Skills Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work Employment Type : Full-Time Experience: years Vacancy: 1