Program Director at Motive Workforce

About the Organization

With a seasoned team dedicated to enhancing lives, this organization delivers tailored healthcare and social service solutions to individuals and families facing social, medical, behavioral, and developmental challenges. The mission centers on transforming lives through integrity, persistence, and trust, while building a community committed to long-term success.

Responsibilities

• Lead and manage a multidisciplinary team, providing training, mentorship, and guidance to ensure delivery of high-quality services to under-resourced individuals, families, and communities.
• Ensure program services align with organizational vision, mission, and values.
• Provide operational leadership and oversight across program functions.
• Review and adhere to contractual scopes of work and compliance requirements.
• Develop program work plans and standard operating procedures in collaboration with executive leadership.
• Oversee Cal-AIM program staff including Managers, Data Analysts/Billers, Housing staff, and Day Habilitation staff.
• Engage executive leadership in program development and continuous improvement initiatives.
• Manage medical billing and data entry processes to ensure accuracy and compliance.
• Oversee case management, housing services, health needs assessments, care plan documentation, and related practices.
• Track program enrollments and service activities while ensuring billing data accuracy.
• Support and participate in audits, Quality Assurance reviews, and Utilization Reviews.
• Serve populations of focus, including individuals experiencing or at risk of homelessness, chronic health conditions, mental health and substance use challenges, justice involvement, and birth equity disparities.
• Assist in program budget planning, financial oversight, and compliance reporting.
• Ensure monthly program metrics are met and quarterly reports are accurate and timely.
• Represent the organization at Cal-AIM conferences, trainings, and statewide meetings.
• Build partnerships with local providers, funders, and community stakeholders.
• Ensure compliance with confidentiality standards and HIPAA Privacy Rules.

Qualifications

• Proven experience in program management and team supervision.
• Strong leadership, organizational, and operational management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of medical billing, data entry processes, and HIPAA compliance.
• Experience developing and managing program budgets.
• Ability to collaborate across departments and with external partners.
• Strong analytical and problem-solving skills with attention to detail.
• Demonstrated commitment to serving vulnerable populations.

Preferred Qualifications

• Ten (10) years of experience in healthcare, case management, homeless services, or related fields serving vulnerable populations.
• Six (6) years of supervisory experience in homeless or related social services.
• Master’s Degree in a field eligible for licensure by the California Board of Behavioral Sciences (LCSW, LMFT, or LPCC preferred).
• Behavioral Sciences licensure preferred (LCSW, LMFT, LPCC).

Job Details

• Employment Type: Full-Time
• Schedule: Monday–Friday, 8-hour day shift
• Location: Remote in California only
• Relocation: Preferred prior to start date
• Driver’s License: Required
• Education: Master’s Degree required

Benefits

• 401(k) with matching
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• Retirement Plan
• Sign on bonus + quarterly bonus