Program Manager Non Tech 3 at Skill

Overview Placement Type: Temporary Salary: $60.19-66.88 Hourly up to $66.88/hr Start Date: 01.05.2026 Engaging with the implementation and engineering teamsTypical Day in the Role* Purpose of the Team:Drive strategic program leadership for unified monitoring strategy, ensuring governance, optimization, and vendor/stakeholder engagement.* Key Projects:o Splunk deployment and integrationo Azure monitoring implementationo Incident management and documentation/training initiatives* Typical Task Breakdown & Operating Rhythm:o Lead technical program management within enterprise infrastructure environmentso Collaborate with cross-functional teams for governance and optimizationo Execute monitoring solutions and deliver quick wins (e.g., Splunk deployment)o Engage in stakeholder communication and training sessionsStrategic Program Leadership* Define and execute a multi-phase Splunk deployment strategy aligned with organizational goals.* Drive program governance, OKRs, and risk management for global observability initiatives.Unified Monitoring Strategy* Partner with Infrastructure - Linux, Scheduler, Storage, ETX and Cloud teams to establish a cohesive monitoring framework for compute, storage, and network layers. In addition, collaborate with other stakeholders to provide visibility into the environment.* Align observability metrics with SLOs, SLIs, and incident response objectives.Splunk Deployment & Integration* Lead the deployment, configuration and integration of Splunk with existing systems, ensuring scalability and compliance.Cross-Functional Enablement* Collaborate with engineering and operations to onboard data sources, standardize alerting, and deliver actionable dashboards.* Champion best practices for proactive monitoring and automated remediation.Governance & Optimization* Establish KPIs, retention policies, and compliance standards for observability data.* Continuously optimize ingestion, indexing, and search performance for cost efficiency.Vendor & Stakeholder Engagement* Manage relationships with Splunk and third-party vendors for licensing, support, and roadmap alignment.* Communicate program progress, risks, and outcomes to executive stakeholders.Incident Management Support* Enable observability platforms to accelerate root cause analysis and reduce MTTR through predictive analytics and automation.Documentation & Training* Deliver comprehensive documentation and enablement programs for operational teams.Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale, Experience with High Performance Environment/ InfrastructureQualifications* 5+ years in technical program management within enterprise infrastructure environments.* Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale.* Strong knowledge of HPC environment, infrastructure components and hybrid cloud architecture.* Familiarity with observability tools (Prometheus, Grafana, Datadog, Dynatrace).* Exceptional communication and stakeholder management skills.* Knowledge of SRE principles and incident management practices.* Certifications: PMP, Certified Scrum Master (CSM), Splunk Certified Admin/Architect.Preferred* Experience with automation/orchestration (Terraform, Ansible, CI/CD).* Background in Azure, AWS or GCP integrations.