Program Manager Supported Living at BrightSpring Health Services

Our CompanyResCare Community LivingOverviewThe Program Manager is responsible for overseeing the daily operations and service delivery of residential and community programs supporting individuals with developmental disabilities. This role ensures consistent regulatory compliance promotes a positive organizational culture and upholds the agencys mission and values. Working closely with the Executive Director and leadership team the Program Manager leads staff coordinates individualized supports ensures quality outcomes manages risk and supports strategic initiatives census development and operational growth.ResponsibilitiesOversee daily operations of sponsored residential services within the assigned region ensuring high-quality person-centered care.Supervise and support regional program staff including hiring onboarding training evaluations coaching and professional development.Routinely monitor service delivery through on-site observations documentation audits and staff performance reviews to ensure program integrity and compliance.Ensure adherence to safety health licensing and regulatory standards in all program environments.Act as a liaison among individuals served families guardians community partners and internal departments to coordinate care and service delivery.Identify and report incidents and potential risk situations promptly ensuring timely and accurate documentation in compliance with regulatory requirements.Collaborate with leadership to develop and implement budgets monitor census forecasts meet financial targets and manage claims authorization.Provide on-call support and respond to crises within the region to ensure continuity and quality of services.Implement and track corrective action plans and compliance measures across regional teams to resolve service gaps and improve outcomes.Represent the agency in professional meetings and community forums promoting growth public relations and new business development.Participate in data-driven leadership and growth planning meetings to develop strategies that support recruitment staff retention census and service expansion.Coordinate with other Program Managers to implement agency policy and revise protocols across residential service lines.Assist in developing and maintaining timely transparent communication across program and leadership teams.Collaborate with the Executive Director and leadership team to support strategic goals mitigate operational risks and enhance service delivery.Other duties as assigned. QualificationsBachelors degree in human services social work psychology or a related field required.A minimum of two (2) years of professional experience supporting individuals with intellectual and/or developmental disabilities (IDD) or in a related human services discipline.Preferred: Experience in a supervisory leadership or program management role within the human services or disability services field.Valid drivers licenseAbility to communicate verbally and in writing.Must have good organizational skills and attention to detail proven supervisory skills and be capable of working flexible hoursMust be able to travel between service sites staying overnight as necessary.About our Line of BusinessResCare Community Living an affiliate of BrightSpring Health Services has five decades of experience in the disability services field providing support to individuals who need assistance with daily living due to an intellectual developmental or cognitive disability. We provide a comprehensive range of high-quality services including: community living adult host homes for adults regardless of disability behavioral/mental health support in-home pharmacy solutions telecare and remote support supported employment and training programs and day programs. For more information please visit . Follow us on Facebook and LinkedIn.Salary RangeUSD $65000.00 / YearRequired Experience:Manager Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts Employment Type : Full-Time Experience: years Vacancy: 1