Program Manager Transformation Office at Qualtrics

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.Program Manager - Transformation OfficeWhy We Have This RoleAt Qualtrics recognize that successful transformation execution relies on strong leadership communication and collaboration between teams. The Program Manager acts as a key agent in bridging internal teams to drive and accelerate critical companywide strategic priorities forward. Youll partner closely with IT Sales Customer Success Analytics and Finance teams to overhaul processes improvement and deliver on a key success pillar for Qualtrics: Simplifying our business. Youll serve as a catalyst for change collaborating with Six Sigma Process Experts to find opportunities for transformational efficiency improvement and help bring major changes to life by improving internal internal and external user experiences alongside an Experience Management Designer.How Youll Find SuccessResults Oriented: Ability to inspire and motivate teams provide clear direction and drive results by effectively leading diverse groups towards common goals.Strategic Thinking: Capacity to develop and articulate a clear vision set strategic objectives and devise actionable plans to achieve them while adapting to changing circumstances.Stakeholder Management: Adept in building and maintaining relationships with diverse stakeholders including executives team members and external partners and influencing to ensure alignment to strategic priorities and goals.Problem-Solving: Aptitude for identifying analyzing and resolving issues and risks that may arise during a transformation and employing creative solutions and critical thinking to overcome obstacles.Influential: You can present ideas in a way that excites others turning concepts into actionable plans that drive engagement and results.Continuous Improvement: Showcase and nurture a culture of experimentation within teams by building roadmaps to help to test validate and refine new growth and productivity strategies.Analytic Rigor: Ability to drive business outcomes by identifying the right data and insights necessary to explore open questions and develop data driven recommendations. Translates business strategy into tangible program deliverables and KPIs to measure progress.How Youll GrowExecutive Exposure: Exposure to C-suite interactions and decision-makingStrategic Influence: Opportunity to influence decision-making at the highest level of the organization on the most strategic initiatives that will underpin the success of QualtricsThings Youll DoLead Execution: You take ownership of program execution ensuring that strategic initiatives are effectively implemented and deliver desired results.Improve Change Management Communication: Strong verbal and written communication skills are essential to convey complex ideas clearly motivate behavioral changes and gain buy-in from diverse stakeholders including senior leadership.Develop and Present Business Cases: Create compelling arguments to secure executive buy-in for key initiatives including sizing the opportunity risks and benefits and leading strategic discussions with senior leadership.Deliver Tangible Business Outcomes and Value: Ensure performance tracking mechanisms are in place to measure and report on the benefits of the implemented changesMitigate Risks: Identify and anticipate potential risks and issues and work with relevant stakeholders on remedial actions What Were Looking For On Your Resume4-7 years of experience driving GTM business strategy and operations managing and motivating high performing cross-functional teams in a fast paced SaaS environmentExcellent understanding of SaaS business models and internal processes and direct experience working closely with Sales and IT teams to implement software solutions to accelerate productivity.Track record of managing and delivering complex SaaS transformation programsThrives in a fast paced environment dealing with ambiguity and changing prioritiesAbility to take complex strategic problems and translate them into clear and manageable programs and deliverablesDemonstrated experience in the SaaS industry with proficient knowledge of Salesforce Netsuite Gong Zuora and other Sales enablement software systems and toolsBachelors degree or equivalent experience requiredWhat You Should Know About This TeamHigh-performing individuals who think strategically and execute with speedProblem solvers who are focused on getting the right answer as quickly as possible; bias for action and frequent productive debatesOne-Team; we lean in with our strengths and roll up up sleeves together to drive Transformation Office programs forward regardless of our job descriptionJoin a motivated team where your ideas are valued and you can make a significant impact on how we operate.Career Development Commitment: Our team prioritizes mentorship providing resources and support for your professional growth.Highly-trusted team by C-suiteOur Teams Favorite Perks and BenefitsWork life integration is deeply important to us - we have frequent office events team outings and happy hoursQualtrics Experience Program - $1800 for an experience of your choosing (eligible after a year)30 paid days off - 15 PTO 5 Personal Days 10 Holiday Closures (additional after a year)On top of standard benefits package (medical employees and their families dental vision life insurance etc) we provide snacks drinks and free lunches in our officesThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection ActQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.Not finding a role thats the right fit for now Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam - we promise! Youll hear from us two times a month max with fresh totally tailored info - so be sure to stay connected as you explore your best role and company fit.Required Experience:Manager Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts Employment Type : Full Time Experience: years Vacancy: 1