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ePATHUSA Inc

Project Manager IT Vendor Manager at ePATHUSA Inc

ePATHUSA Inc Des Moines, IA

Job Description

Seeking an IT Vendor Manager who will be responsible for developing and maintaining strong relationships with key IT vendors and service providers. Additionally:Serve as the escalation point for vendor-related issues and disputes.Facilitate regular vendor performance and business reviews.Oversee negotiation execution and renewal of IT Statements of Work (SOWs).Ensure alignment with legal financial and operational standards.Monitor compliance with SLAs KPIs and contractual obligations.Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.Track vendor spend and ensure alignment with IT budgets and forecasts.Identify and manage vendor-related risks including cybersecurity data privacy and operational continuity.Support audits and compliance initiatives related to vendor engagements.Log and track vendor-related issues escalations and change requests.Coordinate resolution of service disruptions or contract disputes.Document change control approvals for IT services or infrastructureSchedule and document vendor meetings demos and onboarding sessions.Communicate vendor updates risks and contract changes to stakeholders.RequirementsSkillsRequired/PreferredYearsCandidate ExperienceManage vendor relationships for software hardware cloud services and IT consulting engagements.Required3Experience tracking SLAs KPIs and risk metrics; initiating corrective actions for underperformance.Required3Knowledge of IT procurement standards including cybersecurity data privacy and accessibility.Required3Ability to develop and maintain a strategic vendor portfolio aligned with the agencys IT roadmapRequired3Conduct market research to identify emerging technologies and qualified vendors.Required3Benchmark vendor pricing and service levels against industry standards to ensure value for money.Required3BenefitsBenefit Package includes: Paid Sick Time Insurance for Medical Dental Vision and Life Available 401(k) including Employer Match HSA Short-term & Long-term Disability Available We are an EEO/Veterans/Disabled employer Required Skills: Manage vendor relationships for software hardware cloud services and IT consulting engagements. Required 3 Years Experience tracking SLAs KPIs and risk metrics; initiating corrective actions for underperformance. Required 3 Years Knowledge of IT procurement standards including cybersecurity data privacy and accessibility. Required 3 Years Ability to develop and maintain a strategic vendor portfolio aligned with the agencys IT roadmap. Required 3 Years Conduct market research to identify emerging technologies and qualified vendors. Required 3 Years Benchmark vendor pricing and service levels against industry standards to ensure value for money. Required 3 Years Key Skills Presentation Skills,Purchasing,Procurement,Vendor Management,Process Improvement,Pricing,Project Management,Relationship Management,Contract Management,Contract Negotiation,negotiation,Contracts Employment Type : Full Time Experience: years Vacancy: 1

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