Inside Parts Sales at Ziegler

Ziegler Cat has an opening for a full-time Inside Parts Sales Person to serve our customers. We are looking for a dedicated employee with a strong work ethic and excellent organizational customer service and communication skills to help support our growth.Responsibilities:Provides superior customer service face-to-face or over the telephone to customersHelps customers determine correct parts needed verify availability and make recommendationsDetermines the correct parts and their availability and completes parts ordersDetermines the supplying facility and mode of transportation for parts shipmentEnters proper shipping information into the parts ordering system to process the order and generate an invoiceProcesses backorders returns and exchangesAssists their team with group and team sales providing a link and collaboration between different departments during the sales processCommunicates with customers for sales follow-ups and addressing potential issuesWorks in a cooperative manner with team and superiorsPrepares quotes for service work as well as engines machines and partsAssists customers with basic issues or concerns by taking action providing alternatives or escalating the issue to the more experienced team memberMaintains a safe and productive workplace keeping in mind the specific environmental standards of the departmentQualifications:High School Diploma or GED required2 years in diesel engine construction or agriculture equipment or automotive parts or servicePositive attitude and desire to work as a team playerBasic computer skills (navigation searching) and Microsoft Outlook (email)Basic telephone experienceBasic customer service skillsPersonal characteristics: Customer Focus Teamwork Learning Orientation Efficiency SociabilityMinimum Physical Requirements:Standing sitting walking use of hands talking hearingThis job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.SEE YOURSELF AT ZIEGLERFounded in 1914 Ziegler is a third-generation family-owned CAT dealer with over 2400 employees across 30 locations in Minnesota Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits work/life balance and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!The pay range for this position is$20.55 to $24.62Starting wage is dependent on skills experience education and location. Pay range may vary by 10% depending upon the applicants location. Along with competitive pay full time positions are benefits eligible which includes:Health Dental Vision and Life Insurance15 days of PTO your first year accrual starts day 19 paid holidays401(k) plan with company contribution and matchHSA (Health Savings Account) Ziegler contributes up to $1000 tax-free each yearShort-Term and Long-Term Disability Insurance FSA & EAPPaid Parental Leave & Funeral LeaveFitness membership discountEducation AssistanceAt Ziegler Inc. were committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. Key Skills IT Procurement,Lifting Equipment,Access Control,Commerce,Firewall,Financial Planning Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 20 - 24