Qa Coordinator at BrightSpring Health Services

Our CompanyResCare Community LivingOverviewConducts case file record reviews for compliance with regulations/company processes and identifies opportunities for improvement or corrective actions to ensure contractual performance expectations. ResponsibilitiesConducts Site Reviews at locations as assigned and submit results.Participate in the Pre-Survey Review process.Review incident reporting and initiate follow up when needed.Participate in follow up with Corrective action plans (survey audits etc)Submit weekly QA reports in a timely manner to Quality Assurance Manager/Supervisor.Present feedback to management regarding areas that need improvement.Ensure all clients receive a return call within 24 hours of calling.Review quality assurance standards studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.Implement and monitor standard operating procedures.Other duties as assigned.QualificationsAssociates degree in Human Services education psychology sociology or related field required. Bachelors degree preferred.Minimum two plus years related experienceDemonstrated knowledge of quality assurance procedures and federal state and local coalition laws and mandatesDemonstrated knowledge of computers and knowledge of data management processesDemonstrated knowledge of eligibility determination processes and filing proceduresAbout our Line of BusinessResCare Community Living an affiliate of BrightSpring Health Services has five decades of experience in the disability services field providing support to individuals who need assistance with daily living due to an intellectual developmental or cognitive disability. We provide a comprehensive range of high-quality services including: community living adult host homes for adults regardless of disability behavioral/mental health support in-home pharmacy solutions telecare and remote support supported employment and training programs and day programs. For more information please visit . Follow us on Facebook and LinkedIn.Additional Job InformationThis is a salary positionSalary RangeUSD $21.10 / HourRequired Experience:IC Key Skills Change Management,Corporate Communications,Apache Commons,Compensation,Civil Quality Control Employment Type : Full-Time Experience: years Vacancy: 1