QA Manager I Customer at McCormick & Company

You may know McCormick as a leader in herbs spices seasonings and condiments and were only getting started. At McCormick were always looking for new people to bring their unique flavor to our team.McCormick employees all 14000 of us across the world are what makes this company a great place to work.We are looking to hire a Quality Manager I Customerimmediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley Maryland.What We Bring To The Table:The best people deserve the best addition to the benefits youd expect from a global leader (401k health insurance paid time off etc.) we also offer: Competitive compensation Career growth opportunities Flexibility and Support for Diverse Life Stages and Choices Wellbeing programs including Physical Mental and Financial wellness Tuition assistancePosition OverviewCustomer Quality Managers are responsible for proactively supporting the growth objectives of the business and the management and maintenance of existing business by implementing systems and programs to allow McCormick to efficiently and effectively meet and support customer Qualityexpectations while assuring compliance to McCormick Quality policies and procedures.Key Responsibilities Develops Customer Intimacy to proactively meet customer quality expectations Interprets and assists in the development and execution of customer quality programs and systems Ensures products and procedures conform to McCormick and customer requirements Resolves complex quality issues including customer complaint resolution and issues at vendors Leads customer specification development and approval Manages Quality Systems/Food Safety customer program requirements and accountable for quality/food safety audit results Participates in commercialization and continuous improvement activities Serve as Quality/Technical support between the McCormick Corporate USIG and other McCormick worldwide Quality Assurance operations and worldwide customersRequired Qualifications Level of Education and Discipline: BA in Chemistry Biology Food Science or related fieldExperience: Minimum 5 years on increasing responsibility in a Quality Operations or Technical position. Business Acumen for customer segment knowledge and experience of business practices for the customer base understanding of customer go-to-market strategies and impact on quality program and practices. Quality Assurance and Food Safety Systems expertise Understanding of McCormicks internal supply chain and operations to interface as needed to meet customer requirements.Interpersonal Skills - leadership interactions communication influence: Ability to communicate effectively with plant employees and across McCormick functions. Ability to negotiate with customers to satisfy the customer needs without unnecessary overextension of McCormick resources. Presentation skills interface with McCormick Operations teams and dedicated Technical teams business unit and account managers and global partners. Routine interaction with Customer and Vendors quality staff manufacturing locations and at times product development and purchasing teams. Routine interaction with McCormick Supply Planning and Customer Service.Other Skills and HPO Competencies: Leadership - Have demonstrated strengths in the following areas: problem solving data analysis negotiation skills sense of urgency customer service ability to manage multiple priorities professionalism teamwork communication skills (verbal and written) general leadership and a strong work ethic. Technical - Statistical Process Control Total Quality Management Professional - Ability to interact negotiate and communicate effectively with customers in a professional environment.#LI-CG1McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.As a general policy McCormick does not offer employment visa sponsorships upon hire or in the future.Base Salary: $86390 to $151220Base salary compensation will be determined based on factors such as geographic location skills education experience for this role and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormicks Incentive Bonus (MIB) addition to a competitive compensation package permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:- Comprehensive health plans covering medical vision dental life and disability benefits- Family-friendly benefits such as paid parental leave fertility benefits Employee Assistance Program and caregiver support- Retirement and investment programs including 401(k) and profit-sharing plansRequired Experience:Manager Key Skills Quality Assurance,FDA Regulations,Food Industry,Food Safety Experience,ISO 9001,Quality Systems,Food Processing,Quality Control,Quality Management,QA/QC,Selenium,HACCP Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 86390 - 151220