QA Manager at Massimo Zanetti Beverage USA

Job DescriptionJob DescriptionPosition Summary:The person who holds this important role will manage the Quality Assurance and Food Safety functions for our branded, private label, gourmet/specialty, and foodservice products. You will also lead a team of QA supervisors and their staff and must have a background in consumer products with a strong knowledge of SQF, GMPs, labeling laws, HAACP, GFSI certification with Six-Sigma, and Lean Manufacturing expertise. Essence of this role:Ensure the safety and quality of products throughout the entire production process, from raw materials to finished goods. This involves developing and implementing quality assurance policies, monitoring production processes, conducting audits, and managing a team of quality control personnel. Additionally, the QA Manager will be the primary SQF practitioner and central driver for site SQF requirements.Essential Duties: Overseeing the development, implementation, review, and maintenance of the SQF system, including food safety and food quality fundamentals, and updating all SQF documents, manuals, procedures, and formsOwning and taking appropriate action to ensure the integrity of the SQF systemCommunicating to relevant personnel all essential information to ensure the effective implementation and maintenance of the SQF systemServing as the central driver for all SQF requirementsMaintaining a library of all SQF documents and requirementsManaging ongoing audits of SQF Policies and ProceduresPlanning, implementing, and conducting annual audits of each department to ensure SQF complianceMaintaining and updating training documentationAssisting with the management of HACCP, GMPs, and the new product specification systemSupporting and assisting with Lean Manufacturing and Six-Sigma Other Duties:Formulates and maintains quality assurance objectives for our Retail, Foodservice, and Gourmet/Contract businesses to ensure quality goals are metDevelops and implements methods and procedures for monitoring work activities to include weight control, moisture, degree of roast, and caffeine analysis, as well as assists in sanitation, overall food quality, and food safety programsFacilitates all food safety and quality related audits for the facilityManages, plans, coordinates, and directs the quality assurance technicians designed to ensure continuous production and service consistent with established quality standardsInterfaces with key customers and their quality teams relating to compliance standardsSupervises the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectationsUtilizes quality data to drive improvements in the operationManages the overall plant sanitation and food safety programs; therefore, a strong knowledge of GMPs, labeling laws, HACCP, GFSI certification requirements, as well as Six Sigma and Lean Manufacturing expertise is requiredProcesses and assists in sampling for sales / customersManages and assists with customer complaints and/or questions relating to MZB-USA’s brands, private label, and foodservice; assists with customer letters and product samples when neededParticipates in cupping finished product Qualifications & Requirements:BS/BA degree in Food Science, Biology, Chemistry, or related field requiredMinimum 5-7 years of experience in managing a quality assurance function inside a food and beverage, flavor house, or pharmaceutical manufacturing environmentSQF, Six-Sigma, and Lean Manufacturing experience requiredPCQI and HACCP Certifications requiredExcellent verbal and written communication skills neededStrong leadership skills a mustMust have excellent organizational and interpersonal skills, with the ability to prioritize work, meet deadlines, and work well managing many prioritiesMust have Microsoft Office proficiencies, with the ability to create pivot tables (Excel) and PowerPoint presentationsAble to work independently, as well as maintain collaborative and constructive working relationships with people at all levels of the organization (inside and outside of the company)Must also be able to walk long distances in factory, non-climate-controlled settingSome travel may be involved Equal Opportunity Employer: disability / veteran. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Massimo Zanetti Beverage USA is proud to be an equal opportunity employer, and we are committed to creating an inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital status, military service, veteran status, political affiliation, disability, or any other status protected by law. MZB-USA also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce. Food Safety Requirements: Must comply with all Federal, State, Corporate, Warehouse, and Food Safety standards, policies, and guidelines (i.e., HACCP, GMP, SQF, FDA, etc.).