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JPMorganChase

Quality Assurance TesterHP Nonstop Technology Support III at JPMorganChase

JPMorganChase Tampa, FL

Job Description

DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III team member in Corporate Investment Bank you will ensure the operational stability availability and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot maintain identify escalate and resolve production service interruptions for all internally and externally developed systems leading to a seamless user experience.Job responsibilitiesProvides end-to-end application or infrastructure service delivery to enable successful business operations of the firmSupports the day-to-day maintenance of the firms systems to ensure operational stability and availabilityAssist in the monitoring of production environments for anomalies and address issues utilizing standard observability toolsIdentify issues for escalation and communication and provide solutions to the business and technology stakeholdersAnalyze complex situations and trends to anticipate and solve incident problem and change management in support of full stack technology systems applications or infrastructureRequired qualifications capabilities and skills3 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology servicesStrong background in HP Nonstop hardware and software platforms (Guardian/TACL OSS)Extensive hands-on expertise in developing/testing and maintaining applications using COBOL/SCOBOL DDL Enform TAL procedure callsDeep knowledge of HPNS platform architecture including database technologies such as Enscribe SQL/MP SQL/MX SQLCI and MXCIProficiency in requestor/server communication via Pathway and experience with Nonstop utilities (FUP KLIST SCUP TACL TMF RDF)Proven experience in designing developing testing and deploying AI-driven solutions into HPNS enterprise applicationsAdvanced understanding of agile methodologies including CI/CD application resiliency and security as applied to HPNS environmentsDemonstrated expertise in the testing deployment and support of large-scale high-throughput mission-critical payments applications on HPNSStrong understanding of architecture and design across all systems with awareness of industry-wide technology trends and best practicesPreferred qualifications capabilities and skillsExperience leveraging AI for process automation software development lifecycle (SDLC) or enhancing application functionality within HPNS platformsExperience with one or more general purpose programming languages and/or automation scriptingWorking understanding of public cloud Key Skills Land Survey,Account Management,Cash Management,ABAP,Com Com Plus Dcom,Art Employment Type : Full-Time Experience: years Vacancy: 1

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