Quality Engineer at Kaizen Labs

Who Are WeHave you struggled to reserve that coveted summer camping spot at a state park Wondered why youre still filling out a paper form at the DMV Or tried (and failed) to book your favorite pickleball court from your phoneKaizen Labs is rebuilding the governments digital front door - bringing modern people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments were replacing outdated systems with intuitive beautiful technology designed for residents and the public servants who serve them.Our platform now powers over 50 agencies across 17 states reaching more than 30 million residents. Recent partners include Maricopa County (AZ) San Bernardino County (CA) and the Cherokee Maryland our platform helped eliminate seven-mile traffic jams at state parks saving hundreds of thousands in costs and dramatically improving the visitor experience.Founded in 2022 and based in New York City Kaizen has raised $35 million from world-class investors including NEA Andreessen Horowitz Accel 776 and Carpenter Capital.Were a team of builders designers and operators redefining what it means to serve the public in the digital age - and were just getting started.LocationThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).The RoleWe are looking for a Quality Engineer who will elevate the reliability usability and performance of our platform as we modernize how government agencies deliver digital services. You will design and implement robust automated testing frameworks partner closely with product and engineering teams and ensure high-quality releases across our web and mobile experiences.What Youll DoBuild maintain and scale automated test suites across web and mobile using modern frameworks with a strong preference for PlaywrightDevelop and execute automated tests to ensure coverage across browsers and device typesPartner with engineers designers and product managers to define clear acceptance criteria and embed quality early in the development processOwn test strategy for new features including functional regression accessibility and end-to-end testingImplement CI-integrated test pipelines that ensure reliable repeatable fast validation of buildsIdentify document and drive resolution of defects while helping the team improve root-cause analysisContribute to continuous improvement of QA tools standards and best practicesAdvocate for a quality-first mindset across the engineering organizationWho You AreA quality-driven engineer passionate about building reliable user-centered softwareComfortable collaborating across engineering design and productA systems thinker who can balance automation depth with speedSomeone who thrives in a fast-paced high-ownership startup environmentWhat Youll Bring5 Years of experience with creating automated test frameworks using Playwright (preferred) Selenium Cypress and/or AppiumStrong understanding of web application architecture APIs and microservicesExperience integrating test automation into CI/CD pipelines (e.g. GitHub Actions CircleCI etc.)Practical knowledge of JavaScript/TypeScript or similar languages for test writingExperience with debugging tools and performance testing methodologiesAbility to translate ambiguous requirements into clear test plans and scenariosStrong communication and documentation habitsStrong Candidates May AlsoHave experience in government technology civic tech or public-facing critical systemsBring familiarity with accessibility testing and compliance standardsHave exposure to observability and product analytics tools (e.g. Sentry Datadog Posthog)Have experience mentoring others on QA best practices At Kaizen we believe that great work starts with taking great care of our people. Were building something meaningful and that starts with a culture where people genuinely love to work. Heres how we support you - in and out of the workplace: Comprehensive Health CoverageWe offer Gold and Platinum PPO plans through Oxford (United) with 85% of premiums covered for employees on the Platinum plan with a $0 premium option Dental Vision & Financial WellnessYoure covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: Flexible Spending Accounts (FSA & Dependent Care FSA) $100000 in fully paid life insurance 401(k) access through Guideline Parental Leave That Supports FamiliesBecause time with your growing family matters. 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents Everyday Support & Flexibility $50/month toward your commute One-time setup stipend (up to $750) for your home or NYC office $100/month for wellness or productivity Perks That Make Life Better $250/year for recreation - because fun matters $500/year for professional development - because growth does too Expensed lunch three days a week when youre in the office Company-provided laptop Time Off to Recharge Unlimited PTO All federal holidays off A company-wide winter break during the week of ChristmasBase Salary $150000 - $180000Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities abilities cultures and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization.If you need assistance or an accommodation due to a disability please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. Key Skills APQP,Quality Assurance,Six Sigma,ISO 9001,PPAP,Minitab,Root cause Analysis,ISO 13485,Quality Systems,Quality Management,As9100,Manufacturing Employment Type : Full-Time Department / Functional Area: Engineering Experience: years Vacancy: 1 Monthly Salary Salary: 150 - 180