Quality Outreach Specialist at Honest Health

Who You AreYoure a collaborative professional driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare dont deter youinstead you see them as opportunities to find innovative solutions that benefit the partners people and communities we serve. Honest Healths commitment to purpose innovation communities and kindness resonates with you inspiring you to bring commitment creativity and compassion into your work. Youre ready to join a team focused on reimagining primary care for a healthier future that benefits all.Does this sound like you If so we should talk.Who We AreAt Honest Health we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholdersfrom health systems physician organizations and payers to providers practices and patients to deliver innovative solutions that elevate care control costs and support long-term health. Guided by our core values were creating a value-driven model that creates lasting benefits for everyone now and into the future.For us thats just an Honest days work. Your RoleThe Quality Outreach Specialist will be a key part of improving Star Ratings and the ACO REACH quality programs by removing barriers to achieving high quality health the Quality Outreach Specialist you will identify and remove patient barriers to accessing and receiving care like patient medication adherence outreach connecting patients with care providers and available services and medical record review to identify gaps in care. Additionally you will work with the quality team to develop initiatives and educational materials for our providers patients and internal market teams.Primary Functions of the Quality Outreach Specialist Include:Patient outreach calls to understand root causes of barriers to medication non-adherence and offer solutionsPatient outreach calls to connect patients with important care and services to close critical gaps in careFollow up with patients care team on findings from patient conversations when necessary.Complete medical record reviews to find evidence of clinical gap in care closurePrepare and submit gap in care closure details to the payor and joint venture partners.Provision of subject matter expertise on educational tools and learning sessions development.Identify learning opportunities for practices and providers based on medical record review outreach call and other initiative outcomes.Support the development of initiatives to support patient care and gap in care closure.Support the creation and review of educational materials and learning sessions for external provider partners on themes and findings from outreach programs and initiatives.Perform other related responsibilities as assigned.How You QualifyYou reviewed the Who You Are section of this job posting and immediately felt the need to read makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.Medical Assistant Licensed Practical Nurse Certified Nursing Assistant Emergency Medical Technician Pharmacy Technician license or certification requiredBachelors/ Undergraduate degree preferred3 years of experience in a role for which closing Healthcare Effectiveness Data and Information Set (HEDIS) measures and/or Star Rating gaps were primary responsibilitiesPrior quality measure chart review experienceExperience complying with Health Insurance Portability and Accountability Act (HIPAA)Inpatient or outpatient clinical experience including strong electronic medical records (EMR) experience preferredAbility to manage deadlines and handle multiple tasks simultaneouslyDetail orientated organized and self-motivatedAbility to handle sensitive and/or confidential material and information appropriatelyStrong verbal and written communication skillsAbility to work with large files and data setsProficient in Microsoft Office Suite : PowerPoint for presentations Excel for mathematical formulas charts tables; Word and Outlook for communication to patients healthcare insurance companies and internal company personnelThe base pay range for this role is $25.72 - $28.89. Compensation takes into account several factors including but not limited to a candidates experience education skills licensure and certifications and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.How You are SupportedFull time team members may be eligible for:Competitive CompensationAttractive base salary with performance-based bonuses and rewards401(k) plan with a generous company match fully vested from day oneComprehensive Health and Wellness BenefitsFlexible health dental and vision insurance options tailored to your needsCompany contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants100% company-paid short-term disability and life insuranceWellness programs and resources to support your physical and mental healthWork-Life BalanceGenerous paid time off including vacation sick leave and paid holidays annuallyTwo paid volunteer days to support causes youre passionate aboutFlexible work arrangements to accommodate your lifestyleProfessional DevelopmentRobust onboarding program and ongoing training opportunitiesReimbursement for role-related continuing education and certificationsFamily-Friendly PoliciesPaid parental leave for new parentsDependent care flexible spending accountsSupport for work-life integrationCollaborative and Purpose-Driven EnvironmentWork alongside professionals who share your commitment to Honests high-quality value-based care modelOpportunities to contribute to meaningful projects and initiativesAdditional PerksTeam member recognition programsTeam-building events and social activitiesJoin us and experience a rewarding career where your contributions are valued and your growth is supported.Honest Health is committed to ensuring fairness opportunity strong teams and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit without regard to race color religion sex national origin disability Veteran status or other legally-protected characteristics.Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis.Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform email or text message. When working directly with candidates Honest Health will always use an email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended.To safeguard your personal information Honest Health will never ask for confidential detailssuch as social security numbers bank accounts or routing numbersbefore making a formal offer. We will also never request financial transactions PINs passwords or security access details through email text Venmo or any social media platform.We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication please reach out to our team at.Required Experience:IC Key Skills Quality Assurance,FDA Regulations,Data Collection,Food Safety Experience,ISO 9001,Mobile Devices,Root cause Analysis,Quality Systems,OSHA,Food Processing,Quality Management,cGMP Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 25 - 28