Quality Supervisor at JABIL CIRCUIT, INC
JOB DESCRIPTION
Job Summary
The Quality Supervisor at Jabil Inc. is responsible for overseeing and ensuring the consistent application of quality standards and processes within the manufacturing operations during the designated shift. This role focuses on maintaining product integrity, driving continuous improvement, and leading a team of quality inspectors to meet and exceed quality objectives.
Job Responsibilities
Supervise, train, and mentor a team of quality inspectors and technicians, ensuring adherence to quality procedures and standards.
Monitor and enforce compliance with Jabil's quality management system (QMS), including ISO 9001 and other relevant industry standards.
Conduct regular audits of production processes, finished products, and documentation to identify non-conformances and areas for improvement.
Lead root cause analysis investigations for quality issues, implement corrective and preventive actions (CAPA), and verify their effectiveness.
Collaborate with production, engineering, and other departments to address quality concerns, optimize processes, and facilitate problem-solving.
Analyze quality data, generate reports, and present findings to management to support decision-making and continuous improvement initiatives.
Participate in the development and revision of quality control plans, work instructions, and inspection procedures.
Ensure all safety regulations and company policies are followed by the quality team during the shift.
Manage and prioritize daily quality tasks and resource allocation to maintain production flow and quality output.
Provide regular performance feedback and conduct performance reviews for direct reports.
Job Qualifications
Bachelor's degree in Engineering (e.g., Industrial, Mechanical, Electrical), Quality Management, or a related technical field. Equivalent experience may be considered.
3+ years of experience in a quality assurance or quality control role within a manufacturing environment, preferably in electronics manufacturing or a similar high-volume industry.
1+ years of experience in a supervisory or team lead role.
Strong understanding of quality management systems (e.g., ISO 9001, AS9100, IATF 16949) and relevant quality tools (e.g., FMEA, SPC, MSA, 8D, 5 Whys).
Demonstrated ability to lead, motivate, and develop a team.
Excellent analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Strong verbal and written communication skills, with the ability to effectively interact with all levels of the organization.
Ability to work independently and as part of a cross-functional team in a fast-paced environment.
Familiarity with Lean Manufacturing and Six Sigma methodologies is a plus.