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Query Tuning Specialist Database Performance Postgres at ServiceNow

ServiceNow Remote - Austin, TX

Job Description

What you get to do in this role:Strong experience with performance and stress testing tools and approaches for driving realistic customer simulations5 years of database management and performance tuning  5 years of experience supporting or testing large scale web-based distributed applications on containers such as Apache/Tomcat JBoss Web Logic and Web Sphere in a Unix environment3 years of experience developing on a SaaS PaaS or Cloud Infrastructure product/solutionProven experience with concurrency multithreading and distributed system architecturesUnix skills: including development navigation file manipulation permissions searching/finding files and text contents and administrative actionsStrong problem-solving and analytical skills with an aptitude for learning new technologiesdeveloping and deploying mission critical softwareBachelors degree in Computer Science or Information Systems or equivalent technical discipline or similar work experience.Eagerness to learn everything about the ServiceNow PlatformQualifications : To be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.Experience with service now platform scripting tuning troubleshooting is highly preferred. Scripting: basic shell scripting Python JavascriptSolid understanding and experience with databases mainly Mysql (and Oracle)Solid understanding of schemas table spaces indexing and database performance optimizationFamiliarity or knowledge of CentOS/RedHat operating system (admin/root level)Demonstrated experience leading individual projects including scheduling and reportingFormal experience on a DevOps or Performance or support team is desired JV20Additional Information : Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Remote Work : YesEmployment Type : Full-time Key Skills Databases,IT Experience,Presentation Skills,Information Management,SQL,Relational Databases,Microsoft SQL Server,LMS,Postgresql,Database Administration,Oracle,DynamoDB Experience: years Vacancy: 1

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