Quick Service Restaurants (QSR) Lead Eataly Flatiron at Eataly North America

Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas.Maintains a steady leadership presence on the floor interacting with guests team members and vendors to ensure Eatalys operations are running smoothly and high hospitality standards are metTrains motivates mentors and organizes team membersPurchases supplies beverages and equipment per the direction of the QSR General ManagerMonitors inventory checks orders and distributes supplies as needed throughout the departmentManages transactions and ensures accurate accountingRecords shift notes and assists with administrative duties such as scheduling when neededEnsures department complies with all quality health safety and sanitation standardsDocuments investigates and resolves guest incidentsPerforms other duties as required or assignedQualifications : High school graduate or equivalent; post-secondary degree preferred2 years of lead or supervisory experience in food serviceMath skills and ability to handle money accuratelyStrong knowledge of steps of serviceExcellent communication and problem-solving skillsKnowledge of coffee and coffee productionKnowledge of Italian cuisine and beverage preferredJob RequirementsAvailability to work onsite with a flexible schedule often including evenings weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours including standing walking bending and squattingAbility to operate equipment such as manual espresso machine drink blender juicer and cash registerCompensation: The hourly compensation for this role is $22-$25 per hour.Additional Information : Medical Dental Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is an equal employment opportunity employer. It is the Companys policy to not unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation religion national origin age disability or any other characteristic made unlawful to consider by applicable federal state or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eatalys policy to comply with all applicable federal state and local laws regarding consideration of unemployment status salary history credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity please advise Human Resources if you require accommodation.Remote Work : NoEmployment Type : Full-time Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture Experience: years Vacancy: 1