Radiology PRN Clerk at San Juan Regional Medical Center

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.Radiology Clerk Representatives are professionals that provide structure to the Radiology Department. These individuals are the first stop in radiology for providing patient care and customer service to all who need radiologic services.Required Behaviors:As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.Required Qualifications: High School diploma or equivalentExcellent organizational skillsStrong communication – customer service skillsFluent in EnglishPhysical demands include extended sitting and lifting a minimum of fifty (50) poundsPreferred Qualifications: Computer experience in word processing, data base programs and spreadsheetsStrong writing skillsDuties and Responsibilities: Patient Billing and Accounting Functions:Obtains insurance authorization for all services; tracking and communication as requiredDemonstrates working knowledge of third-party payers’ system including Medicare, Medicaid, commercial, PPO and HMO systems and assists with financial counseling of patientsMedical Records Functions:Patient registration and re-registration into electronic medical record / system:Includes scanning into e-web system (i.e., all prescriptions, admission face sheet, consents)Maintains knowledge of current medical record requirements for department and applies knowledge of policies and procedures related to medical record information, confidentiality, release of information and historical dataPatient / Family Front Desk Reception Functions:Greet and check patient; communicate arrival to clinical staffAnswering phones, take messages, filesInitial intake of referralsDocumentationCollaborates with appropriate departments, as well as physicians’ offices, to get documentation or information to facilitate diagnostic and procedural codingCompiles all documentation into initial “chart” which includes history forms, insurance information, copies of insurance cards and patient identification, prescriptions, referral forms, etc.Schedule’s Patient Appointments:Establishes, alters, and communicates appointment schedules to both staff and patientsArranges transportation as requiredOther Duties and ResponsibilitiesGenerates reports / gathers data as instructedMaintains office supplies / inventory / mail / packages / correspondenceHandles daily routine problems, following proper channels of communicationDemonstrates good organizational skills for prioritizing and delegatingAssumes active role in clinic by participating in staff meetingsMakes recommendations regarding service / process improvementsUnderstand the basic reporting system for position: Radiology Director, Radiology Manager, Radiology Asst. Manager, Charge Technologist, Lead ClerkUnderstand/utilize EMR system in ordering of radiology proceduresUnderstand/utilize PACS system, CD burning system, Cloud based image sharing systemTransportation of patients as neededAdheres to hospital dress codeEach employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and StewardshipOther duties as assignedPhysical Demands and Environmental Work Conditions:Extended sittingLifting a minimum of fifty (50) poundsExposure to radiation hazards through radiology proceduresExposure to body fluids through direct contact, IV procedures, infection, and/or contagious diseasesRequires lifting, moving, pushing, pulling, prolonged standingProvide multiple and directional guidance during procedures to patients with caring and compassionInteraction with potential verbally abusive patients