Real Asset Site Reliability Engineer at MSCI

Your Team ResponsibilitiesThe MSCI office is offering an excellent opportunity for a Production Support Engineer to join the Real Estate Site Reliability Engineering team. The successful candidate will join a team of IT production engineers and will report to the Production Team Lead. The role requires close co-operation with the development and infrastructure teams to deliver first-class IT support and stability to the business. The teams remit includes stability-driven software development production support incident and problem management release management development of production tools IT compliance activities and running software projects to ensure long term stabilityWe are looking for someone with a software engineering background who is an excellent communicator and organizer proactive and a good problem solver. This person must be comfortable with working on their own working with business stakeholders and marshalling other teams to support complex software in a very fast-paced environment. We use cutting edge software development techniques and technologies following the best practices of the industry. Our applications and production processes run 24 / 7 so the successful candidate must be willing to be available and work out of hours and weekends Your Key RessponsibilitiesProvide 1st 2nd and 3rd level technical support to business stakeholders building strong relationshipsDevelop software engineering solutions to stability problems - including re-engineering the business software and developing tools to enhance stabilityOwn and manage support incidents end-to-end working with users and technical stakeholders to communicate and resolve incidentsLead response and coordination of production incidents working with other technical teams and business stakeholders to bring incidents to resolutionConduct root cause analysis on incidents and ensure that the problem management process is fully followed through uponWork with infrastructure teams to manage and support server maintenance downtime and testingBuild a knowledge database about common queries and solutions amend application and service Run Books and general documentationExecute and co-ordinate production deploymentsBe on call evenings and weekends to support business critical incidents as and when requiredYour skills and experience that will help you excel5 years of total software engineering experienceExcellent communication skills both verbal and writtenStrong troubleshooting skills / optimization skillsProven ability to operate under own initiativeProven ability to handle complex situations in a fast-paced environmentProven ability to lead initiatives end-to-end coordinating others in order to deliverTechnical expertise in several of the following technologiesOO Development and DesignJava/Python technologies Azure/AWS/GCP based Cloud development migration and architecture experience.Strong understanding across Cloud and infrastructure components.Understands and can articulate the technical merits and value of Cloud computingLinux / UNIX systems environmentDatabase developmentstored procedures views and triggers Java DB codingDatadogGood support implementation and delivery skills Read log files to identify problems / issuesCheck memory foot printsCan identify long running processes on SQL Db run sql commands to extract meaningful informationStop/start servers on tomcat stop / start SOA servicesArchive processDeploy war/jar filesAt ease with GIT/SVNStrong academic background with graduation in a relevant technical field(Optional) ITIL Foundation CertifiedAbout MSCIWhat we offer youSalary range: $78000- $101000 / year plus eligible for annual bonusTransparent compensation schemes and comprehensive employee benefits tailored to your location ensuring your financial security health and overall wellbeing.Flexible working arrangements advanced technology and collaborative workspaces.A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.Global Orientation program to kickstart your journey followed by access to our platform LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.Multi-directional career paths that offer professional growth and development through new challenges internal mobility and expanded roles.We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.At MSCI we are passionate about what we do and we are inspired by our purpose to power better investment decisions. Youll be part of an industry-leading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research data and technology we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.To all recruitment agenciesMSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.Note on recruitment scamsWe are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on Key Skills Kubernetes,FMEA,Continuous Improvement,Elasticsearch,Go,Root cause Analysis,Maximo,CMMS,Maintenance,Mechanical Engineering,Manufacturing,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 78000 - 101000