Rebate Application Specialist at Guidehouse

Job Family:Business OperationsTravel Required:NoneClearance Required:NoneWhat You Will Do:Our task is to organize and make sense of a wide variety of project data proof of income receipts invoices and other documents to make sure we are appropriately applying rebate payments. To achieve this the Specialist will need: Strong verbal/written communication skillsAbility to initiate and follow through on projects and work independently with minimal supervision required.Attention to detail and critical thinking skillsDedication to participant satisfactionAbility to manage assigned workload with the provided tools and resourcesProcess applications for the Home Energy Rebate Programs in accordance with all applicable program rules and regulations.Enter maintain and track rebate applications in the program application and rebate processing platforms.Take and process updates to online rebate applications received by telephone email and other forms correspondence from program participants and other program partners.Maintain knowledge of eligible products services and customer service processes & procedures.Communicate and resolve disputed rebate claim data.Accept responsibility work independently and manage time effectively to meet deadlines.Work with a varied client base including special populations/clients with special needs and communication barriers.Make decisions which have financial program benefit and/or legal outcomes and which involve technical complexity.Process and maintain large volumes of detailed program data.Perform other duties tasks and special projects as assigned including but not limited to:Providing back-up support to SpecialistsWhat You Will Need:High School Diploma/GED or 3 years of relevant equivalent experience in lieu of diploma/GED.0-2 years working within the following sectors: grants management business finance or customer service.PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essentialWorking knowledge can be of the following: customer-service related responsibilities grants management program experience application reviewWhat Would Be Nice To Have:1 year experience working in a Grants Management Energy Rebate program or Customer Service setting.CRM experienceWhat We Offer:Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical Rx Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.Required Experience:IC Key Skills Laboratory Experience,SQL,Accounts Receivable,.NET,DICOM,Cash Application,Product Demos,Sonography,Customer Support,Medical Imaging,Technical Support,Application Support Employment Type : Full-Time Experience: years Vacancy: 1