Receptionist at Administrative Office of the Courts

Position ProfileAre you someone who loves helping people staying organized and creating a welcoming environment The Administrative Office of the Courts (AOC) is looking for a friendly dependable and detail-oriented Receptionistto be the face of our agency.In this role youll be the first person visitors and callers interact with setting the tone for professionalism respect and service. Youll provide essential clerical support that keeps our office running smoothly from answering phones and greeting guests to handling mail and assisting staff with administrative tasks.This is a great opportunity for someone who enjoys routine takes pride in their work and wants to be part of a mission-driven organization that supports Washingtons justice system. Youll work independently within a supportive team with clear expectations and room to grow.If youre organized approachable and ready to make a difference every day wed love to meet you.Apply today and help us create a welcoming space for justice to thrive!Washington Courts Employment OpportunityAdministrative Office of the CourtsReceptionistManagement Services DivisionOur Mission:Advance the efficient and effective operation of the Washington Judicial System.The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core valuesintegrity inclusion accountability and teamwork.It is committed to both employee growth and work-life balance.Our diversity and inclusion efforts include embracing different cultures backgrounds and perspectives while fostering growth and advancement in the workplace.POSITION DETAILSJob #: 2025-91Status: Temporary Full-Time* Location: Olympia WashingtonSalary: Range 44: $ 47100 - $ 61644 per year (DOQ). Opens: November 24 2025Closes: December 3 2025. AOC reserves the right to close the recruitment at any time.*Duration: This position is temporary and anticipated for up to six (6) months.WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATIONAOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State seek more information about residency requirements from the AOC hiring manager.This position requires you to work onsite five (5) days per week.Duties and ResponsibilitiesSome of the duties you will perform are:Answers telephones receives screens and directs telephone calls; receives and refers visitors staff and/or the public while implementing sign-in and security procedures; responds to inquiries regarding departmental procedures and services.Formats and prepares correspondence such as reports forms letters etc. of general and specialized nature from written notes oral instructions or other copy using office suite software tools; proofreads edits and revises draft correspondence and reports to improve clarity and quality.Updates corrects and uploads documents to the web (i.e. Internal tools such as Court Directory AOC Information Sheet Scan Directory AOC Mail and AOC phone lists); maintains databases; processes travel requests.Summarizes or compiles statistical data to complete reports and reviews reporting forms for completeness and accuracy.Screens and distributes mail E-mail phone and fax messages; makes copies; distributes records office supplies and other materials; orders receives and maintains inventory.Assists with meeting arrangements assists in the creation of meeting agendas produces meeting materials makes copies notifies attendees and drafts meeting minutes.Develops and maintains filing and indexing systems recommending and implementing improvements as needed.Keeps supervisor informed of due dates and significant items requiring action.Performs other duties as assigned.Qualifications and CredentialsAssociate of Arts from an accredited college or business schoolANDTwo (2) years of clerical experience in a professional work environment including one (1) year of experience with office suite software tools.Relevant work experience may substitute for education experience.THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE EDUCATION KNOWLEDGE SKILLS AND ABILITIESProficient in utilizing Microsoft 365 products including Teams Outlook Word OneNote PowerPoint and others with the expertise appropriate to the responsibilities of the role.Professionalism in dealing with customers clients staff management.Understands customer expectations and ensures work meets those expectations.Ability to analyze problems and develop recommendations and options.Ability to multi-task and effectively work on multiple projects simultaneously.Ability to maintain confidentiality.Ability to learn and use new computer applications as needed.Ability to be punctual and dependable.Ability to communicate effectively both orally and in writing.Knowledge of grammar spelling clerical procedures and office procedures.Effectively manages time to meet deadlines and work schedulesAccuracy and attention to detail in the delivery of work products.Proficient skills in using office.Supplemental InformationIf you have gotten this far and are thinking you do not qualify consider again. Studies have shown that women people of color and people with disabilities are less likely to apply to jobs unless they meet every single qualification. At the Administrative Office of the Courts we are dedicated to building a diverse and authentic workplace centered in belonging. If you are excited about this role but your experience does not align perfectly with every qualification in the job description we encourage you to apply anyway. You may just be the candidate needed for this or other roles.IMPORTANT: To be considered for this position you MUST include the following:Completed online application.Current Resume.Letter of Interest describing how you meet the specific qualifications for the position.IMPORTANT INFORMATIONWorkweek may fluctuate depending on workload or agency need.Overnight travel may be required based on business need.This position is overtime eligible.The AOC is an equal opportunity employer and does not discriminate based on gender pregnancy race color national origin ancestry religion creed physical mental or sensory disability (actual or perceived) use of a service animal marital status sexual orientation gender identity or expression veteran or military status age HIV or Hepatitis C status or any other basis protected by federal or state law. Persons of disability needing assistance in the application process or those needing this announcement in an alternative format please contact the AOC Human Resource Office at or fax or via email to . Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information please visit Persons legally authorized to work in the U.S. under federal law including Deferred Action for Childhood Arrivals recipients are eligible for employment unless prohibited by other state or federal law.SPECIAL NOTE: Before a new hire a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 47100 - 61644