Receptionist, Home Care at Mass General Brigham

Site: Mass General Brigham Home Care Inc.Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.At Mass General Brigham Home Care we are committed to delivering exceptional patient-centered care and our receptionists play a vital role in ensuring every interaction reflects our mission. As a valued member of our team you will be the welcoming face and voice of our organizationsupporting patients families and staff with professionalism compassion and efficiency. The opportunity to work out of one of our three convenient locations: Beverly MA Newton MA or Braintree MA.We offer a supportive growth-oriented environment where your skills are recognized and your career can flourish within the broader Mass General Brigham system.What Youll Bring: Proficiency with Microsoft Outlook and comfort navigating multiple systems. Strong customer service skills with the ability to de-escalate calls and remain calm under pressure. Excellent verbal and written communication abilities. Demonstrated multi-tasking organization and prioritization skills. A reputation for being responsible reliable and possessing a strong work ethic. Ability to collaborate effectively with all levels of staff across the organization.What We Offer: Consistent weekday schedule: MondayFriday 8:00 AM to 4:30 PM. No weekends or holidays supporting worklife balance. Excellent benefits including comprehensive health coverage retirement plans paid time off and more. Career growth opportunities within the extensive Mass General Brigham network. A collaborative mission-driven culture where employees feel valued and supported.Job SummaryPerform general clerical and reception responsibilities. Receive and triage all incoming telephone phone calls and route them to the appropriate staff. Receive and greet visitors following sign-in procedures. Receptionist shall act as a liaison between the public and the organization.QualificationsEducationHigh School Diploma or Equivalent requiredExperienceReceptionist experience 0-1 year preferredAdditional Job Details (if applicable)Mass General Brigham Home Care serves patients from rehabilitation after illness or injury to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.Join Mass General Brigham Home Care and be part of an organization that values your contributions and invests in your future!Remote TypeOnsiteWork Location75-95 Wells AveScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$17.36 - $23.08/HourlyGrade2At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:Mass General Brigham Home Care Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .Mass General Brigham Competency FrameworkAt Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline. Key Skills Senior Care,Developmental Disabilities Experience,Behavior Management,Computer Skills,Caregiving,Home Care,Copywriting,Child Protective Services,Medication Administration,Social Work,Writing Skills,Addiction Counseling Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 17 - 23