Receptionist at Retirement Housing Foundation

About the RoleNorthvale Village a senior housing community is seeking a friendly organized and customer-servicefocused Receptionist. As the first point of contact for residents visitors vendors and staff the Receptionist plays a key role in supporting daily community operations and maintaining a warm professional front desk environment.Key ResponsibilitiesFront Desk & Customer ServiceWelcome and assist residents visitors guests and vendors with professionalism and courtesy.Answer screen and route incoming calls promptly and accurately.Maintain a warm and welcoming lobby atmosphere at all times.Ensure resident interactions are handled with patience respect and exceptional customer service.Administrative SupportPerform office tasks including copying faxing mailing scanning and filing.Assist in preparing Annual Recertification packets for the Occupancy Department.Create post and distribute memos notices and rent receipts to residents.Maintain and update resident databases in Excel and RealPage OneSite.Order and track office supplies; keep the supply/storage area organized.Submit and track Reasonable Accommodation Requests ensuring accurate documentation.Manage resident FOB key assignments and maintain a current tracking log.Maintenance CoordinationEnter daily maintenance service requests in OneSite and assign tasks to maintenance staff.Track and close work orders once completed.Assist with scheduling vendors such as pest control elevators grounds and other routine services.Monitor building alarm indicators and coordinate responses with the Building Manager.Resident Engagement & EventsAssist residents with signing up for the online ActiveBuilding rent payment portal.Update resident bulletin boards monthly with current notices safety information and event flyers.Security SupportMonitor lobby activity security cameras and parking areas; report unauthorized vehicles.Listen for fire alarms and emergency pull cords; respond promptly and notify on-site staff.Help maintain a safe and secure environment for residents and guests.Physical RequirementsAbility to sit stand and walk for extended periods.Ability to lift or move office supplies and equipment up to 25 pounds.Occasional local travel may be required for errands or community-related tasks.QualificationsRequiredHigh school diploma or equivalent.Proficiency in Microsoft Word and Excel.Strong interpersonal skills; must be patient friendly and professional.Ability to multitask and remain calm in a fast-paced environment.Excellent organizational skills and strong attention to detail.PreferredPrevious receptionist or office experience especially in senior housing or property management.Experience with RealPage OneSite is highly desirable.Compensation:Actual base salary considers several factors including but not limited to geography job-related knowledge experience and budget. The start of the salary range is typically associated with the minimum experience required.The role is considered non-exempt (Full-Time 20 Hours/Week) so will be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $16.00- $16.00 per hourBenefits:Competitive payHealth dental and vision insurancePaid time off and holidaysRetirement savings planEmployee assistance and moreTerm life and Voluntary supplemental life insuranceWhy RHFAt RHF we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services RHF is a mission-driven organization that focuses on the well-being independence and dignity of every resident we serve. We offer a collaborative and supportive work environment opportunities for professional growth and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve livesbecause at RHF we believe in making every day better for those who need it most. Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 16 - 16