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Sands Kia

Receptionist at Sands Kia

Sands Kia Surprise, AZ

Job Description

Sands Kia is seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls to the dealership determine the callers business and direct them to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.Responsibilities Calculate the customers bill using the dealerships computer systemReceive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticketMake change accurately and issue receipts to customersAnswer phones and direct consumers to the proper department and follow up promptlyHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate the switchboard telephone systemCommunicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold.Assist the managers with various clerical duties as neededBe friendly professional courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualificationsExperience with the Microsoft Office suite is a plusAvailable to work flexible hours on weeknights & weekendsAbility to communicate customers interests needs and requests to management and sales personnelProfessional personal appearanceClean driving record Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Part-Time Experience: years Vacancy: 1

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