Receptionist at Well Spring

ReceptionistSchedule: MondayFriday 8:00 a.m. 5:00 p.m.Location: The Village at Brookwood Burlington NCPosition OverviewThe Receptionist serves as the first point of contact for residents visitors and guests creating a warm welcoming and professional experience for everyone entering our community. This role plays a key part in supporting resident engagement campus communication and front desk operations while maintaining safety confidentiality and exceptional customer service.Key ResponsibilitiesFront Desk & Customer ServiceGreet all residents guests and visitors with warmth professionalism and a service-focused attitudeProvide directions and general campus navigation assistanceAnswer and route incoming calls using a multi-line phone system; take accurate messages as neededMaintain a clean organized and welcoming reception desk and lobby areaStay informed of community events calendars and activities to appropriately guide residents and guestsDistribute flyers memos and other communications to resident mailboxesUpdate the resident informational phone line (8700) dailyMaintain and update the Resident Absence LogReceive tag log and distribute packages; notify residents or departments of deliveriesQualifications & SkillsHigh school diploma or equivalent requiredMinimum of two (2) years of customer service hospitality senior services or related experience preferredTwo (2) years of post-secondary education may substitute for experienceCPR/First Aid certification preferred or ability to obtainFriendly outgoing flexible and positive personalityStrong communication interpersonal and organizational skillsAbility to work cooperatively with residents staff and visitors while maintaining patience courtesy and professionalismCommitment to resident rights safety and confidentialityDependable with strong time management and accountabilityComfortable listening to resident family or visitor concerns and escalating issues appropriatelyPhysical RequirementsAbility to speak hear write bend stoop reach and stretchAbility to lift up to 25 pounds frequently and up to 50 pounds occasionallyAbility to recognize and report safety hazards and emergency situationsMust follow all procedures related to equipment and supply usageWhy Youll Love Working HereJoin a team where your friendliness and professionalism truly make a difference in the daily lives of the residents we serve.#ns Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full Time Experience: years Vacancy: 1