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Gerry Lane Cadillac

ReceptionistCashier at Gerry Lane Cadillac

Gerry Lane Cadillac Baton Rouge, LA

Job Description

We are seeking a Receptionist/Cashier with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership determine the nature of the callers business and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.At Gerry Lane Enterprises we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.Are you looking for a job that combines competitive pay with good culture Have you been considering the automotive industry but dont know how to break in Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression If you answered yes to any of these questions we want to talk to you. What We Offer:Competitive CompensationFlexible Schedules401KWith Company MatchVision / Dental / Health InsuranceBonus IncentivesPaid TrainingGreat CulturePromote From Within!Responsibilities Calculate the customers bill using the dealerships computer systemReceive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticketMake change accurately and issue receipts to customersAnswer phones and direct consumer to the proper department and follow up in a timely mannerHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as neededBe friendly professional courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualificationsExperience with Microsoft Office suite is a plusAvailable to work flexible hours on weeknights & weekendsAbility to communicate customers interests needs and requests to management and sales personnelProfessional personal appearanceClean driving recordAbout the Dealership Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1

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