ReceptionistSpa Attendant, eforea spa Hilton Orlando at Hilton

EOE/AA/Disabled/VeteransHilton Orlando is looking to welcome a Full -Time Receptionist/Spa Attendant to join the team!Our hotel which features over 1400 guest rooms is located near International Drive and directly connected to the Convention center. Our eforea Spa is open Sunday-Monday (9AM-5PM) and Tuesday-Saturday (9AM-8PM). It houses 13 treatment rooms andfeatures both results-oriented and locally inspired therapies. Our team consists of our Spa Manager supervisor spa receptionists therapists estheticians nail technicians and our spa attendants.The ideal candidate holds 2 years in customer service and the passion for guest service. Ability to work the required shifts. Prior Spa experience preferred.Shift Pattern: Full Availability (AM/MID) (Weekdays weekends holidays as needed)Pay Rate: $15.60 per hourThe Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:Access to pay when you need it through DailyPayMedical Insurance Coverage for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)Go Hilton travel program: 100 nights of discounted travelParental leave to support new parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*401K plan and company match to help save for your retirementHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsAvailable benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will I be doingAs an eforea Receptionist/Spa Attendant you would be responsible for delivering exceptional guest service. Specifically you would be responsible for performing the following tasks to the highest standards:As Receptionist:75% Duties:Greet register and orient guests to the spa and fitness centerEnsure a high level of product knowledge of eforea spa products and servicesSchedule spa appointmentsProcess client payments at conclusion of service/Respond to guest inquiries regarding eforea spa treatments and services appointment availability and retail offerings in-person email and telephone in a timely and friendly mannerAs Spa Attendant:30% Duties:Welcome and orient guests to the spa and fitness centerExtend exceptionalguest serviceMaintain order and cleanliness of spa and fitness center includingbut not limited to cleaning the facility locker rooms and fitness center equipment in accordance with federal state local and company standardsStock and replenish the outlet with supplies and products including but not limited to clean towels fresh water drinking cups etc.Assist in monitoring facility use to ensure guest safetyPerform general spa duties as neededWhat are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:Hospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Key Skills Dental,Brand Marketing,Litigation Paralegal,Import,Accident Investigation Employment Type : Full-Time Experience: years Vacancy: 1