Market Manager - Highland Park at Cookbook

Who we areJoin the team at Cookbook Market, where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you’re a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a team that values quality, teamwork, and community, we’d love to hear from you!Core ValuesHospitality Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.IntentionThe best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.RespectRespect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.Teamwork We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests. Determination & ReadinessWe are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement.  As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.What you’ll do:The Market Manager is responsible for providing a positive guest experience, ensuring facility cleanliness, and maintaining a positive work environment. Key duties include hiring, training, and scheduling staff, managing inventory, assuming GM duties when necessary, managing costs and labor, performing performance reviews, and building guest relationships. Qualifications include ServSafe and Anti-Harassment certifications., you’ll play a key part in executing our concept, ensuring our guests receive top-notch service in a lively, fast-paced setting at all of our locations in Los Angeles.This position requires availability for nights, weekends, and holidays—we’re looking for team members who are excited to be part of the action when the store is at its busiest. This is an excellent opportunity for individuals who are passionate about hospitality, food, retail, and grocery, even if you’re still developing your experience. We want to mold enthusiastic team members into hospitality leaders!The Market Manager position will be responsible for the following:Arrive and leave on time in accordance with daily tasksDress appropriately every day for workAssist GM with administrative tasks and other dutiesOversee organization and maintenance of storefront, storage areas and officeLead the organization and maintenance of BOH operationsUnderstand labor management and ensure that hourly staff abides by break lawsDevelop a good working knowledge of the financial aspects of the restaurant including the PCL, Payroll, Inventory documents and Inventory ReportingCommunicate all challenges that arise on a daily basis with GMCommunicate with Kitchen Supervisor and kitchen staff regarding production needs, orders, and day to day needsOversee day to day operations of the marketManage and train employees on the Toast POS and customer service standardsEnsure a hospitable experience for all guests and maintain a high standard of hospitalityThoughtfully describe all store items and help standardize shareable knowledge with staffBe physically present in the storefront as needed to support hourly staffAssist GM in interviewing, hiring, onboarding new employeesAssist GM with conducting yearly performance reviewsAssist GM with schedule writing week to weekEnsure new employees are trained effectivelyCommunicate with all buyers in every department and be able to assist in ordering, receiving, merchandising, and inventory as necessaryParticipate in departmental system development with management team to streamline tasksUphold high standards for food quality control and Food Safety StandardsMaintain accountability amongst staffOversee and ensure all opening and closing checklists are done properlyWork with a sense of urgency in a fast-paced environmentMaintain a positive, team-oriented, respectful mentalityOther duties as assignedWho You AreHospitality-Driven: You are genuinely excited about making people feel welcome and valued.A love for food, wine, and cocktails—you don’t need years of experience, but a passion for learning is essential.Strong leadership skills with the ability to manage and inspire a team in a high-pressure, high-volume environment.Team Player: You thrive in a collaborative setting and are ready to support your teammates, especially during busy shifts.Excellent communication and problem-solving skills to handle challenges with a calm and positive demeanor.Desire to learn and grow as a leader, with a love for coaching and developing othersAbility to work nights, weekends, and holidays to support the flow of our all-day, every-day operations.ServSafe Manager Certification and Anti-Harassment Certificate (or willingness to obtain).Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Maintain an up to date California Manager food handlers card certification and anti-harassment certification.FLSA Status: ExemptPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.Why Join Cookbook Market?By joining our team, you’ll be part of a passionate, supportive group that’s constantly looking to grow, innovate, and provide the best possible experience for our guests. This role is not just about managing the floor—it’s about being a part of something bigger, contributing to a brand that’s all about warmth, inclusiveness, and the joy of sharing great food and wine.If you’re excited about becoming a part of the Cookbook Market team and are ready to take on the challenge of a high-volume, hospitality-focused environment, we’d love to meet you!Apply today and let’s create unforgettable experiences together.