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TGG Accounting

Community Outreach & Referral Specialist at TGG Accounting

TGG Accounting Clinton, NJ

Job Description

Community Outreach & Referral Specialist(Behavioral Health Field-Based Office)60K Referral Bonuses (extra $10-15K)About the RoleThis is a relationship-driven community-facing role supporting a growing behavioral health organization. The Community Outreach & Referral Specialist serves as a trusted connector between local hospitals schools crisis centers and families seeking care. This position combines consistent in-person outreach with inbound referral support and requires professionalism empathy and reliability.Youll work closely with a Business Development Lead and an internal clinical/administrative team gradually taking ownership of a defined territory and helping expand referral partnerships through face-to-face relationship building.What Youll DoConduct 2025 in-person outreach visits per week to community partners including hospitals schools crisis centers and related organizations within a 50-minute radiusBuild and maintain strong relationships with clinical staff counselors referral coordinators and community leadersRepresent the organization professionally at all times confident communication and trustworthy demeanorFollow an established outreach plan and territory assignments while identifying new partnership opportunities over timeConvert outreach efforts into referrals and track activity tied to commission/bonus potentialReceive inbound referral calls gather critical information and support families through next steps with empathy and clarityBalance time between field outreach onsite presence and referral coordination (field time is a priority)Document outreach visits conversations referrals and conversion outcomes accuratelyCollaborate closely with business development leadership and internal clinical teamsAttend required meetings trainings and occasional weekend events (weekday flex provided)Demonstrate consistency follow-through and long-term commitment to the role and territoryWhat Makes This Role ChallengingMaintaining a high weekly volume of in-person outreachBuilding trust with hospitals schools and crisis partners from the ground upManaging emotional conversations with families during crisis situationsBalancing independence in the field with internal collaborationGrowing into territory ownership while working under a developing BD structureRequired Experience & Skills13 yearsof experience in outreach community relations admissions marketing referrals or a related fieldComfort with field-based work and managing a weekly outreach scheduleStrong interpersonal communication and presentation skillsAbility to build trust quickly with professionals and familiesOrganized reliable and able to document activity accuratelyComfortable using basic CRM or outreach-tracking toolsAble to work independently while staying aligned with team goalsNice to HaveBehavioral health rehab or healthcare experienceExisting relationships with hospitals schools or community organizationsAdmissions or referral workflow familiarityPrior field-based sales outreach or community engagement experienceNatural networker who enjoys being out in the communityRequired Experience:Junior IC Key Skills English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1

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