Regional Service Delivery Lead, Americas at Pfizer

Use Your Power for PurposeAsRegionalService Delivery LeadAmericas you will play a pivotal role in the Global Business ServicesSource-To-Pay (S2P)division. Your work will directly contribute to improving patients lives by ensuring efficient and effective service delivery across the Americas. You will be part of a dynamic team dedicated to innovation and excellence making a tangible impact on healthcare outcomes. As a key member of theS2POperations global team you will provide leadership and planning to ensure proper execution of sourcing and contracting activities.What You Will AchieveProvide strategic direction oversightand full accountability forregionalservice deliveryin the Americas of Source-To-Pay (S2P) solutions delivered by the engaged external third-party Business Process Outsourcing (BPO) partner ensuring alignment with Pfizers goals and compliance with contractual agreements.OverseeBPOsourcing and contracting execution ensuring quality compliance and adherence to SLAsand KPIsfor the Americas region.Act as the point of contact and escalation for business stakeholders S2P Category teamsand BPO partnersfor the Americas region.Develop andmaintainrelationships with key stakeholders drive operational excellence andidentifyprocess improvements and risks.Support procurement technology enablement team development and performance evaluationof the BPO partner.Champion innovation knowledge sharing and collaboration across functions to achieve strategicobjectives.Here Is What You Need (Minimum Requirements):BA/BS with at least7years of experience MBA/MS with at least6years PhD/JD with at least 1 year.Strong project management skills andexpertisein service delivery within a large organization.Proficiencyinfinancial management resource allocation and procurement processes (Sourcing to Contracting).Advanced analytical organizational and leadership skills.Experience with SAP Ariba suite (AribaeSourcing Contract Workbench) or similar enterprise procurement software.Excellent communication interpersonal and team leadership abilities.Detail-oriented self-starter and able to work independently.Advanced MS Office capabilities (Excel PowerPoint Word).English language fluency.Bonus Points If You Have (Preferred Requirements):Experience as a team leader/manager within a Shared Service Center or Center of Excellence.MCIPS or equivalent professional procurementqualification.Sourcing and contracting experience in categories such as Office Equipment IT Marketing Packaging Manufacturing Construction Professional Services R&D Direct Materials.Fluency inadditionallanguages (Spanish German Mandarin French Dutch Italian Japanese Korean Portuguese Arabic).Other Job DetailsLast day to apply: January 9 2026Work location: Hybrid - onsite an average of 2.5 days per week or as the business requires.The annual base salary for this position ranges from $108700.00 to $181100.00. In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing please email. This is to be used solely for accommodation requests with respect to the accessibility of our website online application process and/or interviewing. Requests for any other reason will not be returned.Global Procurement Key Skills Electrical Engineering,Clinical Research,Corporate Sales,Key Account,AutoCAD Drafting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 108700 - 181100